Accounts Receivable Associate

Accounts Receivable Associate

Dallas College is seeking a detail-oriented Accounts Receivable Associate to join our team. In this role, you'll help students and community members by processing payments, maintaining accurate financial records, reconciling cash transactions, and providing outstanding customer service.

All positions are considered on-site roles. After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy. Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

If you're someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in accuracy and service excellence, this is an opportunity to build a rewarding career while making a difference in students' lives.

Position Summary: Dallas College is currently seeking an Accounts Receivable Associate/Cashier to support the day-to-day operations of the accounts receivable area, in person. This includes processing and monitoring incoming payments, secure revenue by posting receipts and taking proactive steps to collect receivables. This individual will be required to demonstrate a high-level of attention to detail when performing all tasks and be able to accurately handle and count large amounts of cash. This position will require the ability to work extended hours, including evenings and Saturdays during peak times, and assist at other locations as needed.

Required Knowledge, Skills, and Abilities:

• Meticulous attention to detail and a high level of accuracy.
• Ability to calculate, post, and manage accounting figures and financial records.
• Demonstrated interpersonal skills and ability to work independently and as part of a team in a customer service-oriented environment.
• Effective communication, both oral and written.
• Proficiency of Microsoft Office Suite as well as email and internet interfaces.
• Highly developed organizational and conflict resolution skills.
• Ability to prioritize time, multitask and problem solve issues in a timely manner.

Key Responsibilities:

• Reconcile daily balances on cash drawer accounts receivable to ensure that payments are accounted for and properly posted.
• Verify accuracy of accounts receivable data, identify, and resolve discrepancies. Maintain accurate electronic spreadsheets for accounts receivable data.
• Monitor past due accounts and contact students to inquire about payment status.
• Facilitate placing proper restrictions and notes on delinquent accounts.
• Receive in person customers, emails, and phone calls, providing general information to customers and referring non-routine inquires to the appropriate staff member.
• Reconcile cash drawers and prepare summary sheet for all cash drawer sessions each day.
• Post charges and payments for student accounts and miscellaneous transactions.
• Scan daily cash reports and payment plans into the database.
• Process NSFs and returned checks to student A/R.
• Oversee assigned projects as needed.
• Completes required Dallas College Professional Development training hours per academic year.
• Performs other duties as assigned.

Physical Requirements: Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications:

• High School diploma
• Two years of experience in an accounts receivable role or an equivalent combination of education and experience.
• Two years of cash handling experience.
• Official transcript is required.
• Bilingual or multilingual preferred.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.