Guest Experience Manager
Highgate
Highgate Hotels in New York City's Times Square flagship, Row NYC, is seeking a Guest Services Manager to oversee Front Office, Concierge and Uniformed Services, ensuring attentive, friendly, and efficient service while maximizing room revenue and occupancy. You will mentor staff, conduct interviews, monitor rate variance, coordinate with Housekeeping and Reservations, and uphold Highgate Hotel SOPs. A proven supervisory background and strong communication are essential. #J-18808-Ljbffr Highgate
Vacancy posted 2 days ago
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