Client Services Representative

Client Service Representative Animal Oasis Veterinary Hospital is a small animal general practice in Naples, Florida, committed to providing progressive, gold-standard veterinary care in a welcoming, team-focused environment. Our hospital culture is built on respect, collaboration, and genuine care for both our clients and our team members. We are currently seeking a friendly, organized, and motivated Client Service Representative (CSR) to join our front-of-house team. Veterinary experience is not required; we are happy to train the right candidate who brings a positive attitude, strong communication skills, and a desire to learn. Position Overview: Client Service Representative As a CSR, you will be the first point of contact for our clients and play a vital role in creating a positive, compassionate experience for both people and pets. This is an excellent opportunity for someone interested in growing a career in veterinary medicine or client-focused healthcare. Key Responsibilities: Greet clients and patients warmly and professionally Schedule appointments and manage incoming phone calls Process payments and maintain accurate client records Communicate effectively with veterinarians and clinical staff Support client education and follow-up communication Maintain a clean, organized, and welcoming front desk area Qualifications: Previous customer service or reception experience preferred, but not required Willingness to learn veterinary terminology, workflows, and hospital systems Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Professional, compassionate, and team-oriented mindset Schedule, Compensation & Benefits: Compensation: competitive hourly rate, based on experience Flexible Scheduling Options: Four 10-hour shifts or five 8-hour shifts Rotating Saturdays with scheduling flexibility Benefits Include: Full benefits package Paid time off (PTO) Uniform allowance Continuing education and training opportunities Employee pet care benefits Why Join Animal Oasis Veterinary Hospital? Training & Support: We provide thorough onboarding and ongoing support to help you succeed Positive Work Culture: A close-knit, respectful team that values communication and collaboration Work-Life Balance: Flexible scheduling designed to support your lifestyle Career Growth: Opportunities to grow within the hospital and explore other roles in veterinary medicine If you enjoy working with people, love animals, and are looking for a supportive workplace that is willing to invest in your growth, we would love to hear from you. Please submit your resume and a brief introduction. All Creatures Animal Clinic Ltd