Customer Care Technical Support Specialist
Duke Manufacturing
Job Description
Job Description
Duke Manufacturing is a modern food service equipment manufacturer, family owned and operated for 100 years with more than 700 employees worldwide. Our purpose is to "Nourish Our World" through integrated solutions that connect people, equipment, and technology to improve throughput, efficiency and quality.
Duke is currently looking for a Customer Care Technical Support Specialist to join our Technical Support team.
The Technical Support team delivers industry-leading technical solutions and support for Hot Appliances and refrigeration systems. Our mission is to resolve complex customer issues, provide expert field service support, and ensure optimal system performance. We leverage deep product, system, and engineering knowledge to address customer needs rapidly and accurately, supporting the company's reputation for technical excellence.
This role will be a good fit for you if you:
- like troubleshooting electrical, gas, and refrigeration systems
- have a good mechanical / technical aptitude
- demonstrate the ability to communicate technical information clearly, accurately, and empathetically to customers and internal stakeholders, ensuring efficient issue resolution and positive customer experience.
- have strengths in technical problem-solving and root cause analysis
- have the ability to read electrical schematics
- like to work within a team
Job Qualifications:
- Completed a two-year technical degree in HVAC, Refrigeration, and Electrical Systems
- Preferably with at least 5 years of equivalent field experience supporting equipment service and repair in the commercial kitchen industry
- Basic computer skills which include Microsoft Office
Relevant education, experience, and performance will be considered together.
Work Schedule & Location:
- Monday to Friday 7am to 4pm Central Time
- St. Louis, MO or Sedalia, MO (hybrid) - must be willing to travel on either location for periodic trainings and coordinations
- With exceptional travel to customer sites to provide hands-on technical expertise and field support
See the attached job description for more information
Duke Manufacturing is an Equal Opportunity Employer.
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Customer Care Technical Support Specialist in Saint Louis, MO vacancy
- ...equipment, and technology to improve throughput, efficiency and quality. Duke is currently looking for a Customer Care Technical Support Specialist to join our Technical Support team. The Technical Support team delivers industry-leading technical solutions...SuggestedWork at officeWorldwideMonday to Friday
Duke Manufacturing
Saint Louis, MO10 days ago - Caleres, Inc. in St. Louis, MO is seeking a Temporary Technical Support specialist to deliver efficient customer service, troubleshoot hardware and software, and... ...grow within a dynamic footwear company that values results, caring, and learning. #J-18808-Ljbffr Caleres, Inc.SuggestedPermanent employmentTemporary work
- ...technology. Job Summary Provides technical assistance to computer users, both local... ...night and weekend crews are properly supported. Reads technical manuals, confer with... ...for delivery to users. Modifies and customizes commercial programs for internal needs....SuggestedWork experience placementLocal areaRemote workNight shiftWeekend work
Hogan Transportation
Saint Louis, MO3 days ago - neteffects is seeking a Help Desk Specialist to provide fast and effective technical support to the team. Under supervision the analyst will provide Tier 1 support... ...to resolve technical request and problems, answer customer questions, and support clients through...Suggested
- ...get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities... ...Provides technical support for end user computers,... ...promotes, and demonstrates superior customer service in accordance with department...SuggestedWork at officeLocal areaRemote workNight shift
PENN Entertainment, Inc.
Saint Louis, MO3 days ago - ...Technical Support Agent The Technical Support Agent will serve as a frontline resource for DOOR customers, providing timely and effective technical support across DOOR hardware, software, and connected building solutions. This role is responsible for diagnosing customer...Temporary workWork at officeImmediate startFlexible hoursShift workNight shift3 days per week
Door Systems Inc
Saint Louis, MO3 days ago $49 - $70 per hour
...provider, is looking for a hands-on Senior Technical Analyst who can bridge business... ...Analyst, or similar hands-on technical role supporting software development teams Ability... ...for innovative solutions and unsurpassed customer service. We're passionate about helping...Local areaRemote workKellyMitchell Group
Saint Louis, MO2 days ago- ...Customer Support Technician Customer Support Technician that will ensure that all end users are... ...-traditional schedule may be required. Technical Qualifications The candidate should have... ...long-term disability, and long-term care insurance provided Group vision coverage...Flexible hours
The Timberline Group Company
Saint Louis, MO2 days ago - ...products and services, exceeding customer expectations, and empowering... .... Responsibilities IT Support Analyst will provide... ...Will answer all incoming technical phone calls through the Keefe... ...listening skills – Ability to listen carefully and understand a customer’s situation...Work at office
TKC Holdings
Saint Louis, MO5 days ago - ...Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal... ...IT needs. The Service Desk Analyst provides responsive, customer-focused technical support to ensure employees can effectively use the organization...Temporary workSecond jobRemote work
34259 - Blitt and Gaines PC
Saint Louis, MO28 days ago - ...Overview Junior Help Desk Specialist St. Louis, MO... ..., Intelligence & Operations Support (MIOS) could be the place for... ...enterprise IT support to Federal customers both CONUS and OCONUS. CARS... ...Responsibilities Assist in providing technical assistance and support...Agency workWork at officeWork from homeHome office
Chenega Corporation
Saint Louis, MO26 days ago - ...organization and community. We support and reward our staff through... ...because we sincerely care about the well-being of our team... ...skills in IT service delivery, customer service, and networking.... ...university, community college, or technical program related to information...InternshipWork at officeFlexible hours
Renaissance Financial Corporation
Saint Louis, MO11 days ago - ...Job Description Job Description Helpdesk Support Technician You will be the first line of defense for client technical issues, primarily on individual computers and... ...call resolution to our clients, as this drives customer satisfaction and profitability....Full timeWork experience placementWork at officeLocal area
- ...empowered, then we invite you to apply to our Cash Applications Specialist position in our St. Louis, MO office. This position will... ...general ledger to ensure reconciliation with detail ledger or supporting schedule. Maintains and reconciles general ledger accounts...Work at office2 days per week
Husch Blackwell
Saint Louis, MO2 days ago - ...products and services, exceeding customer expectations, and empowering... .... Responsibilities IT Support Analyst will provide... ...Will answer all incoming technical phone calls through the Keefe... ...listening skills – Ability to listen carefully and understand a customer’s situation...Work at office
- The State of Missouri's Family Support Division seeks a Benefit Program Technician to serve citizens from the St. Louis area, assessing needs during calls, visits, and online inquiries. You will guide clients through services such as establishing orders and enforcement...
- TKC Holdings, Inc. is seeking an IT Support Analyst to deliver first-line IT support via the Keefe Group Service Desk. You will handle... ...Dynamics CRM, and assist with on-site visits as needed. A strong customer-service mindset and basic IT knowledge are essential. #J-18808...
- DOOR, formerly Latch, seeks a Technical Support Agent to assist DOOR customers across hardware, software, and connected building solutions. Join a dynamic team to diagnose issues, guide users through troubleshooting, document interactions, and escalate when needed. This...
- Associate’s degree or related experience 2+ years' customer services or technical user support experience 2+ years of Customer Service, ServiceNow... ...support teams. We are looking for a competent Help Desk Specialist to provide fast and effective technical support to...Work at officeLocal areaFlexible hours
- Equifax, Inc. in St. Louis seeks a hands-on Technical Support Associate to assist employees at a Tech Bar, install End User Computing devices... ..., work in-office five days a week, and provide responsive, customer-focused IT support with strong communication and problem-...Work at office
- Renaissance Financial is seeking an Information Technology Support Technician Intern to gain hands-on experience supporting computer systems... ...support while developing foundational IT service delivery, customer service, and networking skills. #J-18808-Ljbffr Renaissance...Internship
$45k - $52k
...country is seeking a Junior IT Support Analyst who is motivated to... ...timely and accurate solutions to technical issues. Provide initial help... ...We’re Looking For Strong customer service skills including verbal... ...Here At Anders, taking care of our employees is a top priority...Work at officeRemote workFlexible hours- ...End-User Computing, this position provides advanced onsite technical support services for all attorneys and staff. This role handles escalations... .... Qualified candidates who enjoy providing exceptional customer service combined with strong communication skills to support...Work at officeRemote workRelocation
- This position's primary role is to provide day-to-day technical support to internal staff through in-person interaction in the office 5 days... ...role is being able to provide this technical support to our customers (employees) with the highest possible level of customer...Work at officeLocal areaMonday to Friday
- ...Job Description Job Description POSITION SUMMARY Performs duties to support and maintain server hardware with Windows Server technology in a 24/7 environment. Ensures the integrity of data, backups, and performs system recovery. Assess and identify appropriate...For contractorsWork at officeWeekend work
St. Louis Metropolitan Police Department
Saint Louis, MO28 days ago - Position: Customer Care Agent (Call Center) Location: St. Louis, MO Duration: 12 Months Job Description Minimum HS Diploma or GED Minimum 1yr customer service experience, preferably in a call center Perform customer request/problem identification and follow defined...
- ...organizations that rely on us for responsive support, practical strategy, and disciplined... ...responsive, secure, well-documented technical support across diverse client environments... ...Competencies • Technical troubleshooting • Customer service • Documentation • Security...Full timeWork at officeRemote work
Forward Slash Technology
Saint Louis, MO27 days ago $60k
...the IT Technician will be to respond to support requests in a timely manner, be the initial... ...of the end-user, among other technical duties. IT Technicians are expected to display... ...various departments, executive levels, and customers daily. The IT Technician will possess...Work experience placementRemote workTeamLogic IT
Saint Louis, MO21 hours ago- ...company based in the Midwest, providing technical solutions to hundreds of businesses across... ...of our decisions on our employees, customers, suppliers, community, and environment.... ...looking for a skilled and motivated Technical Support Engineer to deliver outstanding customer...Work at officeRemote workWork from homeMonday to FridayFlexible hours
GadellNet
Saint Louis, MO4 days ago $24 - $32 per hour
...number. Our employee relationship managers support you throughout your engagement,... ...special projects as requested Provide technical training to more junior employees Troubleshoot... .../ troubleshooting skills Strong customer support skills Wage Range : The...Hourly payMinimum wageTemporary workLocal areaImmediate startCompuCom Systems Inc
Saint Louis, MO4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Technical Support Specialist. Be the first to apply!
Related searches
- customer service administrator Saint Louis, MO
- client support specialist Saint Louis, MO
- food service sales representative Saint Louis, MO
- participant services representative Saint Louis, MO
- logistics customer service representative Saint Louis, MO
- client experience specialist Saint Louis, MO
- client service officer Saint Louis, MO
- licensed insurance customer service representative Saint Louis, MO
- customer sales representative Saint Louis, MO
- customer service officer Saint Louis, MO