Account Manager Retail SMB

Overview When you join Verizon you want more out of a career. A place to share your ideas freely – even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. Responsibilities You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting. You’ll demonstrate the value of our products and services by introducing end-to-end technology solutions to energize their businesses. Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives. Growing your customer base by acquiring and retaining accounts in the small business segment. Utilizing solutions-based selling techniques to solve business problems for your customers. Outbound sales prospecting and customer visits. Servicing the needs of the existing customer base. Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business. In this Account Manager Retail SMB hybrid role, you will work in-store at least five days per week. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside Verizon. Health and wellness options include medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. Best in class medical, dental and vision coverage. Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions. Tuition assistance up to $8,000 per year and industry certifications through Verizon’s Get Certified program. Paid time off: five weeks of vacation, holidays, and personal days. 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability). Discounts up to 50% off Verizon products and services, including Fios and high-speed home internet, and Verizon wireless calling plans. Employee discounts, pet insurance and other perks to support V-teamers and their loved ones holistically. Sales recognition programs with travel, gifts and other incentives. Salary is commission based with potential for unlimited upside. Compensation varies by geography and performance. Qualifications Bachelor’s degree or four or more years of work experience. Three or more years of relevant experience, including work or military background. Experience in sales, marketing or customer service. Valid driver’s license. Willingness to travel. Preferred Qualifications Associate or Bachelor’s degree or related certifications/college courses. Outside sales experience, especially outbound prospecting. Wireless sales experience exceeding quota. Ability to influence a team to drive sales results and positively impact a team environment. Negotiation, conflict resolution and building trust at all levels. Working Arrangements This hybrid role requires working from home and a minimum of three days per week in the office, as set by your manager. Employees must maintain compliance with hybrid work policies. Scheduled Weekly Hours 40 hours. Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. #J-18808-Ljbffr