Collections Specialist

Job ID#: 42104

Job description

Job description

This is a contract to hire opportunity.

We are seeking an experienced  Collections Specialist  to join our Accounts Receivable team. This role is ideal for a motivated, self-driven professional with a proven background managing complex B2B collections portfolios. The successful candidate will be comfortable working independently in a remote environment while maintaining strong customer relationships and partnering with internal teams to improve cash flow and resolve account issues.

This is a  remote position ; however, candidates must be available to attend Once a year in-office meeting a year in Houston, TX.

Key Responsibilities

• Manage a high-volume, high-risk portfolio of commercial customer accounts.
• Contact customers regarding delinquent accounts and negotiate payment arrangements to reduce outstanding balances.
• Investigate and resolve billing disputes, payment discrepancies, and account issues in a timely manner.
• Process and document credit and debit adjustments as appropriate.
• Prioritize collection efforts based on aging, account risk, and overall cash flow impact.
• Maintain accurate account notes and collection activity within SAP.
• Prepare reports and provide updates to management regarding collection efforts, account status, and payment trends.
• Partner with Sales, Customer Service, and Accounts Receivable teams to resolve customer issues and improve collections performance.
• Meet or exceed departmental collection goals while maintaining excellent customer relationships.

Required Qualifications

• 3–5+ years of B2B collections and/or Accounts Receivable experience.
• Must have experience using SAP4HANA (S4/HANA).
• Strong Microsoft Excel skills, including Pivot Tables, VLOOKUPs, and data analysis.
• Experience managing high-volume or complex collections portfolios.
• Excellent communication, negotiation, and problem-solving skills.
• Strong organizational skills with the ability to prioritize multiple deadlines.
• Proven ability to work independently in a remote environment with minimal supervision.
• Self-starter with a strong sense of accountability and ownership.

Preferred Qualifications

• Experience within healthcare, manufacturing, distribution, or other B2B industries.
• Knowledge of credit risk analysis, DSO (Days Sales Outstanding), and aging metrics.
• Experience partnering cross-functionally to resolve customer account issues.
• Continuous improvement mindset with the ability to identify process efficiencies.

Must-Have Skills

• SAP S/4HANA experience
• Advanced Excel skills (Pivot Tables, VLOOKUPs, formulas)
• 3–5+ years of B2B Collections experience
• High-volume portfolio management
• Strong communication and negotiation skills
• Ability to work independently in a remote environment

This opportunity is ideal for a collections professional who enjoys taking ownership of their portfolio, improving cash flow, and working in a collaborative, results-driven environment.

Founded in 1998, Professional Alternatives is an award-winning recruiting and that utilizes technology and relationships to deliver top talent.  Connect with us today!