Executive Assistant

Job Description

Job Description

Executive Assistant

Organization: Found A Way Foundation
Reports To: President/Executive Director
Position Type: Administrative Support
Location: DeSoto, Texas

Position Summary

Found A Way Foundation is seeking a dependable, organized, and service-oriented Executive Assistant to provide administrative and operational support to the organization’s leadership, programs, and daily activities.

The Executive Assistant will work closely with the President/Executive Director and other leadership staff to ensure efficient office operations, strong communication, accurate recordkeeping, and excellent service to clients and community partners.

Because Found A Way Foundation operates multiple community programs and services, this position requires flexibility. The Executive Assistant may assist with the organization’s Pearson VUE Testing Center, community assistance programs, special events, volunteer activities, and other operational needs as assigned.

Essential Duties and Responsibilities

• Provide direct administrative support to the President/Executive Director and organizational leadership.
• Manage calendars, appointments, meetings, correspondence, and general administrative tasks.
• Answer and route telephone calls, emails, and client inquiries professionally.
• Prepare letters, reports, spreadsheets, meeting materials, and other organizational documents.
• Maintain organized electronic and physical records while protecting confidential information.
• Assist with scheduling and coordination of staff, volunteers, community events, and organizational activities.
• Support client intake and help maintain accurate records related to assistance provided through Found A Way programs.
• Assist with data entry, documentation, reporting, and tracking program participation and outcomes.
• Provide operational coverage and support for the Pearson VUE Testing Center when needed, including assisting with testing center procedures and candidate services in accordance with applicable policies and training requirements.
• Assist with utility assistance, community outreach, senior citizen programs, educational initiatives, and other Found A Way programs as assigned.
• Communicate professionally with community partners, donors, volunteers, vendors, clients, and other stakeholders.
• Assist with volunteer coordination, donor correspondence, event preparation, and special projects.
• Maintain office supplies and assist with general office organization.
• Help ensure the office and testing areas remain professional, organized, and prepared for daily operations.
• Perform other administrative, programmatic, and operational duties as assigned based on the needs of the organization.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Previous administrative, executive assistant, nonprofit, customer service, or office management experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and exercise professional judgment.
• Strong attention to detail and ability to maintain accurate records.
• Comfortable working with computers, email, Microsoft Office/Google Workspace, databases, and other office technology.
• Ability to learn testing center procedures and other organizational systems.
• Ability to work independently while also functioning effectively as part of a team.
• Must be dependable, professional, flexible, and comfortable working in a community-focused environment.

Preferred Skills

Experience working in a nonprofit organization, testing center, educational environment, social services agency, or community-based organization is preferred. Experience with client intake, database management, event coordination, volunteer management, or program administration is also beneficial.

Expectations

The Executive Assistant represents Found A Way Foundation and is expected to demonstrate professionalism, integrity, compassion, confidentiality, accountability, and excellent customer service at all times. The individual must be willing to assist across programs and operational areas as organizational needs change.

Found A Way Foundation is committed to serving individuals and families through education, assistance, outreach, and community partnerships.

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