Compliance & Administrative Coordinator

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off

At Restoration Resources Inc. we help people and businesses recover from water fire mold and other property disasters. Behind every successful project is accurate documentation organized communication and strong administrative coordination.

We are seeking a highly detail-oriented Compliance & Administrative Coordinator to support our operations team by reviewing job documentation organizing digital files assisting customers and helping ensure projects meet insurance carrier and program compliance standards.

This is not a basic receptionist position.
This role is ideal for someone who:

• notices missing details others overlook
• enjoys organizing information
• can solve problems independently
• remains calm under pressure
• and takes pride in getting things right.

If you are highly organized confident in your abilities and capable of balancing repetitive administrative work with fast-moving priorities we would like to meet you.

What Youll Do

This position plays a critical role in helping our projects move efficiently from emergency response through billing and completion.

Responsibilities include:

• Reviewing technician and field documentation for completeness and accuracy
• Preparing digital job files to meet insurance carrier and program compliance requirements
• Identifying missing information inconsistencies or documentation gaps
• Coordinating internally with operations estimators project managers accounting and subcontractors
• Entering and maintaining accurate customer and job information
• Answering incoming calls and assisting customers professionally and compassionately
• Managing multiple priorities while handling interruptions throughout the day
• Tracking job progress and following up on outstanding items
• Supporting billing and administrative workflows
• Assisting with office organization and daily administrative operations

What Makes Someone Successful in This Role

The right person for this position:

• Has exceptional attention to detail
• Uses common sense and good judgment
• Is confident asking questions and solving problems
• Can handle repetitive tasks without losing focus or accuracy
• Is dependable and follows through consistently
• Can multitask and shift priorities quickly
• Communicates professionally with customers and coworkers
• Thrives in structured processes while adapting to changing situations
• Takes ownership instead of waiting to be told what to do

Qualifications

• 2 years of administrative office coordination or customer service experience
• Strong organizational and computer skills
• Ability to work in a fast-paced environment
• Excellent verbal and written communication skills
• Experience handling detailed documentation and data entry
• Ability to work independently while supporting a team environment

Preferred (But Not Required)

• Experience in restoration construction insurance or property claims
• Familiarity with Xactimate Symbility or insurance-related software
• Experience managing digital files and compliance documentation

Why Join Restoration Resources

• Stable team-oriented company culture
• Opportunity to grow within a respected restoration organization
• Meaningful work helping customers during difficult situations
• Supportive leadership and training
• Fast-paced environment where your work truly matters

Pay range : $19.00 - $21.00 per hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience:

IC