Home Goods Furniture Associate

Job Description

Job Description

The Bruce Company is proud to be a local, family-run landscaping company that’s been in business for 70 years. We are passionate about achieving incredible results for our customers and offer an exciting and collaborative company culture where our employees grow along with our company.

We are currently seeking a Home Goods Furniture Sales Associate with experience In Customer Servicers and Retail Sales experience to join our Retail Team. Experience with Designing and Outdoor living sales is a plus. If you are dedicated to customer success and love learning new skills we would like to learn more about you!

Why Choose The Bruce Company?

• Work/Life Balance: Enjoy a structured work schedule with weekly pay and full-time benefits.
• Team-Oriented Environment: Thrive in a collaborative workplace designed to help you succeed in your career.
• Prestigious Projects: Help design many types of unique outdoor living areas.
• Career Growth: Establish and develop your career with Southern Wisconsin’s leader in landscaping and Garden Centers.

Responsibilities/Duties

This position is responsible for utilizing design skills to assist customers in selecting upscale casual furniture, providing exceptional customer service, and building long-lasting customer relationships.

• Customer Interaction: Utilize design skills to assist customers in selecting upscale casual furniture.
• Customer Service: Provide exceptional customer service and build long-lasting customer relationships by listening to customer needs and matching them with appropriate products.
• Order Processing: Complete furniture purchase orders and enter them into the Point of Sale (POS) system.
• Pricing and Signage: Keep appropriate pricing and signage on floor models.
• Sales Targets: Meet/exceed and contribute to sales targets.
• Product Expertise: Serve as an internal expert regarding custom furniture and vendor options to best assist garden center customers with their product needs.
• Shopping Experience: Enhance customers’ shopping experience and create a pleasant shopping environment.
• Customer Engagement: Engage customers and build rapport and relationships to encourage return visits.
• Area Maintenance: Maintain the presence of the indoor general area; replenish, pick up, and straighten displays; maintain proper display and placement of signage.
• Cleaning: Perform sweeping and general cleaning of indoor areas.
• Work Environment: Maintain a clean, organized, and safe work environment.
• Product Familiarity: Develop familiarity with other products and items sold through the retail garden center, assisting in other areas as needed.
• Company Image: Set standards for a satisfactory company image that invites customers to repeat their business.
• Safety Compliance: Follow company safety policies and procedures at all times.
• Additional Tasks: Perform other tasks as assigned by the supervisor/manager.

Working Conditions and Physical Requirements

• Indoor Work: Work is primarily performed indoors.
• Outdoor Exposure: May have exposure to outdoor weather conditions, including inclement weather (rain, snow, heat, or cold).
• Office Conditions: Exposure to standard office conditions, including heating and air conditioning and operation of a computer.
• Physical Activity: Regularly stands, walks, sits, talks, and listens for long periods throughout the day.
• Lifting: Occasionally lifts weights of up to 50 pounds; carries and pushes/pulls weights of up to 75 pounds.
• Fine Motor Skills: Required for the use of small equipment and hand tools.

Schedule

• Full-Time Year-Round: This is a full-time year-round
• Typical Hours: Typical work hours are Sunday through Saturday between 9:00 am to 6:00 pm (35-40 hours per week).
• Weekend Work: Ability to work a minimum of two weekends per month (generally every other Saturday and Sunday) is required. Every weekend from April to June.
• Overtime: Additional overtime may be required as workload dictates.

Skills You Would Need

• Education: High School Diploma or equivalent is required. An Associate’s degree in Interior Design or a similar field of study is preferred.
• Experience: Prior customer service and sales experience is required. Previous experience working in a retail setting is preferred. Design experience or knowledge is preferred.
• Organization and Detail: Must be highly organized and detail-oriented to ensure accuracy and adherence to procedures.
• Math and Measurement: Must possess basic math and measurement skills.
• Multi-Tasking: Able to multi-task and work in a fast-paced environment.
• Computer Skills: Proficient in the use of computers and Point of Sale (POS) systems.
• Customer Service Skills: Excellent customer service skills.
• Communication Skills: Good organizational and communication skills. Must be able to communicate effectively in English.

Benefits

The Bruce Company offers a competitive hourly wage, as well as benefits for full-time employees, as well as PTO and holiday pay coupled with a challenging and team-oriented work environment to help you succeed in your career.

Join our team of outdoor living experts and experience for yourself why many of our employees have chosen to make their life-long careers at The Bruce Company. Visit us at to learn more.

The Bruce Company is proud to be an Affirmative-Action Equal Opportunity Employer.

This position description is not intended to be a complete list of all duties and responsibilities of the job. Further, the duties assigned may be added, deleted, or modified at any time at the discretion of management.