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GTM AI Architect

Full-time

Gong.io

Role Description

As a GTM AI Architect, you'll identify high-leverage opportunities to improve GTM productivity, then scope, design, build, and implement those solutions alongside a GTM AI Engineer. Your role is to ensure that the team is working on the most impactful projects and driving them through to adoption and moving the metrics that matter.

  • Identify friction and manual work across GTM workflows and propose AI-driven solutions to eliminate it.
  • Architect AI-powered workflows and internal tools that increase productivity across GTM teams.
  • Take initiatives from concept through production and continued iteration — not just prototyping or proof-of-concept work.
  • Translate technical possibilities into clear business cases and outcomes for stakeholders and leadership.
  • Partner closely with the internal Ops, Analytics, Product, and IT teams, who own the operational surfaces, broader data foundation, and AI tooling/hosting infrastructure this work builds on.
  • Drive adoption of new AI tools and workflows across teams — measuring and reporting on impact, not just delivery.
  • Work with subject matter experts pulled in from field teams.

Qualifications

  • Experience building or scaling a consultancy, advisory practice, or internal function focused on AI/technology adoption.
  • A track record of tying technical initiatives to measurable business outcomes, not just technical delivery.
  • Comfort operating as both an architect and a hands-on builder — you can design a solution and help stand it up, not just present a deck.
  • Strong stakeholder management and executive communication skills.
  • Working knowledge of modern AI/LLM tooling sufficient to have credible technical conversations with engineers and IT partners.

Requirements

  • Prior experience in GTM Strategy & Operations, RevOps, or a client-facing AI implementation/consulting role (NICE TO HAVE).
  • Experience partnering with leadership on adoption of new tools or processes (NICE TO HAVE).

Benefits

  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.
Vacancy posted 28 days ago
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