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Remote Tech Support Specialist — East Coast

Productsup

New York, NY
  • Remote job

Productsup is seeking a technically skilled Support Specialist to operate as the frontline expert for US East Coast coverage hours. You will handle tickets, investigate data setup issues, and work closely with the 2nd Level Support, CSMs, and Engineering to ensure timely resolutions. You’ll document solutions, contribute to internal knowledge bases, and help scale efficient support while maintaining customer satisfaction across a growing e-commerce data platform. #J-18808-Ljbffr Productsup

Vacancy posted 2 days ago
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