Kitchen Manager

Chick-fil-A Kitchen Manager

The Chick-fil-A Kitchen Manager has the overall responsibility for operations of the kitchen including food safety, financial management, restaurant maintenance, cost control & analysis, inventory management, team management and ensuring we provide superior service, quality products and service to our guests.

Duties and Responsibilities

• Maintain Chick-fil-A mission, vision and values and ensures brand standards are executed.
• Controls food cost, by following inventory management systems, managing BOH labor, reviewing financial reports, and taking appropriate actions.
• Ensures excellent levels of customer service and properly handles guest complaints/concerns.
• Responsible for talent management, including but not limited to, staff selection, development, retention, and promotion.
• Motivates and inspires team members to achieve goals.
• Maintains compliance with all state, local and federal regulations, safety and food quality standards.

Skills and Requirements

• Excellent leadership, communication, and team building skills.
• Excellent communication skills, both verbal and written as well as excellent interpersonal skills.
• Ability to promote teamwork and foster a harmonious working environment.
• Ability to analyze and resolve problems exercising good judgment.
• Ability to handle fast paced, high volume restaurant environments.
• Ability to increase store sales and profitability through operational improvement.
• Must be Serv-Safe certified
• Ability to pass pre-employment (post-offer) background check.
• Ability to work variable hours including early mornings, evenings, weekends and/or holidays.

Education and Experience

• At least 2 years experience as a Kitchen Manager in the restaurant industry preferred
• ServSafe Certified

Working Conditions

• Ability to perform all functions at the restaurant level, including delivery when needed.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and hazardous equipment as well as operates phones, iPads, computers, copiers, and other office equipment.