Precious Metals Vault Manager

Job Summary The Vault Manager is responsible for the overall functioning of the Precious Metals operation in Dallas, supervision of vault team and retention, employee training and development, safety programs and promotion of all corporate goals and objectives. This position will work with the General Manager to ensure that all division and local customers are appropriately serviced at all times. The position will also work closely with the BGS Operations Team to support all related Export / Import / Domestic transportation activities. This position functions in an armed environment and requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of all on the premises of Brink's. Key Responsibilities Support the General Manager in providing the leadership necessary to organize the market logistics and aggressively develop a product-driven organization. Lead team to quickly adapt to change during times of transition, including marketplace shifts/product launches, and effectively uses all partnerships/resources to ensure the receiving, dispatching, organization and inventory management process and by extension all security processes, are never compromised. Manage the day to day activities of the Vault Operational team. Responsible for staffing requirements and managing the scheduling of staff to appropriately meet daily needs. Support, coach and provide leadership to Supervisors and Leads. Ensure Brink’s standards, processes and procedures are adhered to with the vault check in/out process; the opening and closing of the facility; managing the integrity of the Vault and all Vault Procedures. Drives employee productivity and develops recommendations for improvements. Coordinate daily, weekly, monthly and annual audits of all inventory. Manage key performance indicators, including labor, quality, adherence to standard operating procedures and other business measurements. Identifies ways to improve management of costs, continually improve margins to positively impact business results. Ensure that the market is the most efficient, quality-oriented, highest value provider of like services in the market by establishing and maintaining excellent customer relationships. Proactively reduce risk exposure and ensure implementation of measures to reduce worker’s compensation injury costs and security losses within the market. Minimum Qualifications Minimum of three (3) years supervising or managing a group of logistics professionals engaged in secured logistics activities including but not limited to the inventory management, inflow and outflow of sensitive and highly valuable items. Minimum of five (5) years of experience in logistics in a high touch customer facing role and/or a role processing shipments through a logistics life cycle or Transferrable Brinks or Brinks Global Service experience in a role that would serve as the foundation for this position. Proficiency with Microsoft Office. Minimum of 21 years of age. A valid firearms permit or ability to pass applicable firearms licensing requirements. A valid guard card or ability to obtain a guard card or any other required licenses. Ability to work a flexible work schedule including evenings, weekends and holidays. Worked in a customer focus environment. Preferred Qualifications Experience in precious metals storage, freight forwarding/transportation or related field. Excellent verbal and written communication skills. Working knowledge of Lean/Process Improvement methodologies. Understanding and ability to create productivity metrics. Audit and key control compliance skills. Professional Skills Professional, positive demeanor. Collaborative work style. Good ethics and integrity. Strong attention to detail. Culture change agent. Benefits We offer a competitive salary and an outstanding total compensation package. Eligible employees receive medical, dental, vision, and life insurance plans. We also provide a 401(k) plan. Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. #J-18808-Ljbffr Brink's