Assistant, Client Operations

Orion Worldwide is a global media company that generates value for many of the world's most well-known media owners and brands. Like our namesake, we are connectors who bring together people and businesses to unlock a mutual exchange of value. We define success through our ability to help partners achieve long-term, sustainable growth.

We look for people who possess the passion, innovative thinking, and partnership skills to join our collaborative and diverse teams. No single person, or discipline, is responsible for success at Orion. Teamwork is the backbone for how we achieve our business goals and cultivate an inclusive culture in which we can all be proud. We strive for a vibrant culture of creativity, accountability, and connection - and believe we do a pretty good job!

The Client Operations Assistant supports the day-to-day activities of the Client Operations team by assisting with client savings reporting, reconciliation activities, payment-related workflows, and operational coordination. This role executes recurring operational tasks while developing a working understanding of how systems, documentation, and business processes connect across the end-to-end client operations lifecycle.

Working closely with Client Operations leadership and cross-functional partners, the Assistant helps reconcile data across multiple sources, prepare operational reports, coordinate requests between stakeholders, manage tickets, and perform initial reviews to identify discrepancies. This role contributes to meeting reporting deadlines, maintaining data accuracy, and supporting the team’s ability to respond to increasing operational demand.

Key Responsibilities

• Support the preparation of monthly client savings reports.
• Assist with reconciliation of data across multiple systems and documentation sources.
• Support payment-related workflows and operational requests.
• Coordinate information between Client Operations and cross-functional teams.
• Track and manage operational tickets to ensure timely follow-up.
• Perform initial review of discrepancies and escalate issues when appropriate.
• Maintain process documentation and operational records.
• Assist with recurring reporting and administrative operational tasks.
• Support continuous improvement initiatives and process standardization.
• Ensure accuracy and completeness of operational deliverables.

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.

Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email View email address on click.appcast.io.

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