Customer-Obsessed Support Engineer (Front-End/APM)
New Relic, Inc.
New Relic is seeking a Customer Support Engineer to own the post-incident experience for Front-End or APM products. You will collaborate across teams to diagnose and resolve complex technical issues with empathy, guiding customers through remediation and next steps. You will work with engineering on advanced cases and continuously advance skills through training and exposure to new features, helping customers derive maximum value from our observability platform. #J-18808-Ljbffr New Relic, Inc.
Vacancy posted 2 days ago
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