RN TRANSFER COORDINATOR, FCH - COORDINATION CENTER

Discover. Achieve. Succeed. #BeHere Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility. This job is HYBRID.

FTE: 0.900000

Standard Hours: 36.00 Shift: Shift 1 Shift Details Weekdays: 08:00-16:30 Weekend: every 3rd weekend Holidays: rotated, up to 3 holidays annually. Onsite for minimum of 8-12 months prior to transitioning to hybrid. Job Summary This position is responsible for facilitating patient transfers to Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital, and Froedtert Community Hospitals. The individual will attend emergency and non‑emergency transfer requests and coordinate all transfer requests promptly and courteously. The individual will collect pertinent clinical information from sending providers, including diagnosis/es, diagnostic test results, current treatment plans, past medical/surgical history, and the reason for the transfer. The individual will respond appropriately using discretion and independent judgment to a wide variety of requests to determine appropriate level of care/location selection, transport mode (air/ground), and type of unit. The individual must demonstrate in‑depth knowledge of the EMTALA regulation for ED transfers and act as a resource to key stakeholders. The individual must effectively prioritize the transfer based on patient acuity and clinical information presented, following established hospital workflows and protocols, and often must actively participate in difficult or critical situations. The individual will employ problem‑solving and decision‑making skills in a fast‑paced environment. All discussion pertaining to the transfer request will be documented in EPIC as part of the transfer documentation. The individual will collaborate with physicians, nursing, admitting, and hospital patient flow to ensure that patients are transferred in a timely manner and meet the hospital standards. The individual will work closely with hospital patient flow to strategize patient placement to ensure that patients are placed in the right location and optimize occupancy for each hospital. The individual will cooperate and communicate effectively with other team members to accomplish the workload. The individual will also facilitate consult requests from outside facility providers with Froedtert & MCW physicians, actively participate in conference calls, document for the provider’s behalf, and attend to transfer needs that result from the consultation. When working shifts between 00:00-08:00, the individual is also cross‑trained to assist with patient phone triage when needed. Experience A minimum of 4 years of nursing experience, with at least 3 years in acute care nursing, is required. Previous critical care or ED experience as an RN is preferred. Education Bachelors in Nursing is required. In lieu of a Bachelor’s degree, either an additional 3 years of experience or active enrollment in a Bachelors program with a defined end date is required. License Requires current state of Wisconsin Registered Nurse License or a multi‑state Nursing License from a participating state in the NLC (Nurse Licensure Compact). Perks & Benefits Paid time off Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan – 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, View email address on click.appcast.io, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available Equal Opportunity Employer We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During the application and interview process, if you have a need that requires an accommodation, please contact us. We will attempt to fulfill all reasonable accommodation requests. #J-18808-Ljbffr Froedtert Health