Personal Lines Customer Service Representative
Chan Wright Insurance Agency
Personal Lines Customer Service Representative (CSR) What You'll Love About This Job Freedom! We have worked in a corporate environment and wanted to create something different. This job can get busy, but there are no quotas to achieve. You’ll have consistent support from teammates and the agency owner. We use technology and a virtual assistant to work smarter, not harder, and focus on helping clients manage their risks. What We Are Seeking We are seeking a licensed full-time experienced Personal Lines Customer Service Representative (CSR). Good work ethic, well organized, super friendly and caring with strong Personal Lines experience are key qualities that will set a candidate apart. This person must be comfortable with selling insurance products like auto, home, business and life insurance. There will be opportunities to earn more income with life insurance sales and bonuses. Responsibilities Answer phone calls and respond to client inquiries regarding policies, coverage, and service needs. Process policy changes, endorsements, cancellations, and reinstatements. Review renewals, monitor renewal expirations, and assist with remarketing accounts when needed. Quote and rate new business and renewal policies using carrier rating systems. Experience with ERIE insurance is highly desired. Assist with claims processing and resolve billing and payment issues. Cross-sell and round out accounts by identifying opportunities for additional insurance products, including Life insurance coverage. License: Property & Casualty (ANY) Preferred Skills Some College, No Degree License: Property & Casualty (NC, VA) License: Life (NC, VA) Areas of Expertise: Claims Processing, Flood / Wind / Hail, High Value Homes, Homeowners & Renters, Multi-lines Policies, Personal Auto, Personal Liability / Personal Umbrella, Policy Review, Product Knowledge Expert, Quoting & Rating #J-18808-Ljbffr Chan Wright Insurance Agency
- ...Description : Established insurance broker is seeking a personal lines insurance professional to process certificates, ID cards, etc... ...: New York P&C license with 3+ years personal lines experience. Must be computer literate with the ability to service and sell.Suggested
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