Senior Manager of Facilities

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services. Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco. Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all. The Senior Manager of Facilities exercises independent judgment and discretion in the management of facilities operations, vendor relationships, maintenance priorities, safety compliance, resource allocation, and operational planning to support agency-wide facilities objectives. Reporting to the Sr. Managing Director of Facilities, the role executes facilities strategy, manages key operational systems, coordinates staff and vendors, and serves as a primary point of escalation for day-to-day facilities issues. The position also provides broader maintenance-operations leadership for preventive maintenance, building-system reliability, regulatory readiness, facilities planning, cost control, contractor coordination, documentation, and quality standards. ESSENTIAL DUTIES: Facilities Operations and Building Systems Manage daily facilities operations across offices, program sites, and community spaces, ensuring consistent service standards across the portfolio. Plan, organize, coordinate, and monitor maintenance and facilities activities, including repairs, building services, preventive maintenance, inspections, and emergency response. Monitor HVAC, plumbing, electrical, security, life-safety, and other building systems; identify systemic or capital-level concerns and elevate appropriately. Oversee the facilities service desk and work-order process so requests are logged, prioritized, assigned, tracked, completed, and documented in a timely manner. Maintain site-level operations and maintenance information, procedures, standards, and records needed for consistent facilities service delivery. Coordinate after-hours and urgent facilities response as required. Preventative Maintenance, Inspections, and Compliance Manage execution of the agency preventive maintenance program and yearly preventive maintenance schedule across all sites. Ensure required recurring inspections, permits, testing, and vendor services are scheduled and documented for applicable regulated building systems. Oversee routine facility inspections and periodic Facilities Condition Assessments; document deficiencies, establish corrective actions, and identify capital or deferred-maintenance needs. Maintain and analyze maintenance, repair, inspection, and recurring-failure records to identify trends and inform planning. Manage day-to-day compliance with applicable OSHA, ADA, fire/life-safety, environmental, and other facility-related requirements. Safety. Access, Fleet, and Organizational Support Manage safety inspections and timely correction or escalation of identified hazards; lead facilities incident response and reporting for significant building events. Manage agency key and access-control processes, including tracking, audits, issuance, deactivation, and resolution of outstanding access issues. Manage the agency vehicle fleet, including maintenance scheduling, registration and insurance compliance, assignments, driver logs, and vehicle condition. Coordinate office setups, moves, reconfigurations, event support, deliveries, and other organization-wide facilities logistics. Serve as a primary day-to-day facilities partner to program, operations, and administrative teams and communicate service impacts, shutdowns, access needs, risks, and completion status. Team Leadership and Department Development Provide day-to-day direction, coaching, training, performance expectations, and quality oversight for facilities staff assigned to the role. Develop consistent work practices, safety expectations, documentation standards, and service-quality expectations across the Facilities Department. Identify staff-development opportunities and help build internal technical capacity as the department grows. Support future departmental growth by identifying functions that can be responsibly internalized while maintaining appropriate use of licensed and specialty vendors. QUALIFICATIONS: Valid driver's license, acceptable driving record, and ability to operate agency vehicles as required. High school diploma or equivalent required; associate or bachelor's degree in facilities management, construction, or related field preferred. 7-9+ years of facilities, maintenance, or building operations experience, including supervisory experience. Strong knowledge of building systems, maintenance practices, preventive maintenance, inspections, and safety regulations. Experience coordinating vendors and contractors and managing multiple priorities and urgent facilities needs. Strong problem-solving, organization, communication, customer service, time-management, and staff-development skills. Experience in a nonprofit, social-services, or community-based environment and relevant technical/facilities credentials are preferred. Demonstrated abilities to exercise independent judgment and discretion in evaluation operational issues, establishing priorities, resolving problems, and making recommendations affecting facilities operations and staff. THE PERKS: Choice of Kaiser and Sutter medical plans, plus dental and vision. Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays. 403(b) retirement plan with employer matching. Flexible spending accounts for Healthcare and Dependent Care expenses. Life Insurance. Employee Assistance Program (EAP) for counseling services. Health Advocate Service. Paid Sabbatical following 5 and 10 years of employment. Larkin Street Youth Services is an equal opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here . #J-18808-Ljbffr