Senior Manager of Facilities

Senior Manager Of Facilities

The Senior Manager of Facilities exercises independent judgment and discretion in the management of facilities operations, vendor relationships, maintenance priorities, safety compliance, resource allocation, and operational planning to support agency-wide facilities objectives. Reporting to the Sr. Managing Director of Facilities, the role executes facilities strategy, manages key operational systems, coordinates staff and vendors, and serves as a primary point of escalation for day-to-day facilities issues. The position also provides broader maintenance-operations leadership for preventive maintenance, building-system reliability, regulatory readiness, facilities planning, cost control, contractor coordination, documentation, and quality standards.

Essential duties include managing facilities operations across offices, program sites, and community spaces, ensuring consistent service standards across the portfolio; planning, organizing, coordinating, and monitoring maintenance and facilities activities, including repairs, building services, preventive maintenance, inspections, and emergency response; monitoring HVAC, plumbing, electrical, security, life-safety, and other building systems; overseeing the facilities service desk and work-order process; coordinating after-hours and urgent facilities response; managing execution of the agency preventive maintenance program; ensuring required recurring inspections, permits, testing, and vendor services are scheduled and documented; overseeing routine facility inspections and periodic Facilities Condition Assessments; managing day-to-day relationships with vendors, contractors, and service providers; managing safety inspections and timely correction or escalation of identified hazards; managing agency key and access-control processes; managing the agency vehicle fleet; coordinating office setups, moves, reconfigurations, event support, deliveries, and other organization-wide facilities logistics; providing day-to-day direction, coaching, training, performance expectations, and quality oversight for facilities staff; developing consistent work practices, safety expectations, documentation standards, and service-quality expectations across the Facilities Department; identifying staff-development opportunities and helping build internal technical capacity as the department grows; and supporting future departmental growth by identifying functions that can be responsibly internalized while maintaining appropriate use of licensed and specialty vendors.

Qualifications include a valid driver's license, acceptable driving record, and ability to operate agency vehicles as required; a high school diploma or equivalent required, associate or bachelor's degree in facilities management, construction, or related field preferred; 7-9+ years of facilities, maintenance, or building operations experience, including supervisory experience; strong knowledge of building systems, maintenance practices, preventive maintenance, inspections, and safety regulations; experience coordinating vendors and contractors and managing multiple priorities and urgent facilities needs; strong problem-solving, organization, communication, customer service, time-management, and staff-development skills; experience in a nonprofit, social-services, or community-based environment and relevant technical/facilities credentials are preferred; and demonstrated abilities to exercise independent judgment and discretion in evaluation operational issues, establishing priorities, resolving problems, and making recommendations affecting facilities operations and staff.

The perks include an annual salary of $85,000 - $95,000, choice of Kaiser and Sutter medical plans, plus dental and vision, Clipper Bay Pass - Commute for FREE!, generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays, 403(b) retirement plan with employer matching, flexible spending accounts for Healthcare and Dependent Care expenses, life insurance, employee assistance program (EAP) for counseling services, health advocate service, paid sabbatical following 5 and 10 years of employment.