Project Manager 3 (IT Projects)

Project Management And Business Process Specialist

Provide project management expertise and support and facilitate BPA manager-assigned JI Services Internal Business Operations project or projects, from beginning to end, providing expert guidance on the PMI-based project management methodology, best practices, and internal skill development as requested by and with guidance from the BPA manager, team lead, or other personnel with the authority to do so, including:

Facilitate and assist BPA management to plan, initiate, and implement various projects as defined in the Operational Technology Strategic Plan. Organize, coordinate, and facilitate the work of project team(s) and serve as liaison between business and technical aspects of projects, which includes plan project stages and assess business implications for each stage. Monitor progress of assigned projects to track timelines, milestones, deadlines, standards, and targets, alerting appropriate BPA manager / personnel of any obstacles / potential delays to project timelines, targets, or success; provide corrective action recommendations. Forecast and recommend / request appropriate project resources to fulfill project needs; resource requests must be submitted to, coordinated with, and provided by appropriate BPA Performance Managers. Plan and coordinate activities for designated project(s) to verify that goals or objectives of the project are accomplished within the prescribed time frame and funding parameters. Obtain appropriate authorization for any potential changes to project cost, schedule, or performance; alert those with a need to know (manager, COR, Procurement, etc.). Draft project plans, resource strategies, and develop funding estimates required to advance each defined effort. Facilitate project meetings between a variety of departments and disciplines. Provide recommendations regarding assessment approach and deliverables. Coordinate the creation and documentation of revised processes, standards, and roles and responsibilities. Maintain consistent communication with the project sponsor, performance managers, and clients on the progress of the project versus the plan. Communicate regularly with executive sponsors, key stakeholders, strategic partners, and Tier II managers across the organization independently and in team meetings. Address and navigate politically sensitive issues in a collaborative and professional manner; collaborate with BPA manager / personnel for guidance, as needed. Provide background information, technical input, options, and recommendations for project decisions as requested by BPA manager / personnel; work with appropriate parties to facilitate resolution of conflicting team positions. Issue project status reports on a regular or as requested basis. Collaborate and work with project sponsors and BPA performance managers to remove obstacles impacting timely project completion. Draft a final project report, including project "lessons-learned", for appropriate BPA management review and acceptance. Take a proactive stance on project risk management: Anticipate and identify potential areas of risk and obtain guidance from appropriate BPA manager, COR, or Contracting Officer (CO). Track, monitor, and facilitate resolution of issues and risks identified within the projects, as well as compliance related dependencies. Maintain issue, risk, and/or action logs. Develop, draft and recommend contingency plans to minimize / eliminate risks on an ongoing basis for review and acceptance by appropriate BPA manager / personnel. Facilitate and/or support the following functions: Written and Verbal Sponsor and Stakeholder Communication. Project Team Coordination, including milestone management and communication of deliverables. Monitor issues and risks identified within the project as well as integrated dependencies and the issues and risk associated with those assumptions. Team Meeting Management and Sponsor Meeting Management. Facilitate and/or support the following deliverables: Scope Definition and Management. Business Requirements and Needs Analysis from various stakeholder perspectives. Process and System Design requirements. Gap Analysis from the "as is" to the "to be" state. Implement Organizational Design and Change Management requirements as developed within the Operational Technology program. Implementation Planning includes optimizing milestones and building upon successes. Integration Architecture Design. End User Training. When necessary, manage the successful transition of a project or program of projects to another project manager including any training, documentation, or meeting coordination required to bring the new PM fully up to speed on all critical aspects of the work and introduce them to executive sponsors and key stakeholders. Coordinate and assist BPA management with transitions of identified project resources as needed. This may include gathering information from departing/transitioning resources to identify subject matter expertise, documenting workloads, identifying training requirements to facilitate smooth transitions. Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a need to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes. Employee Learning and Development Leads employee training (instructional design), talent development models, that supports desired organizational performance, culture, engagement and business capabilities. Introduces talent development and training approaches and best practices that align with and support JI delivery of products and services. Builds a positive culture of knowledge sharing, and meaningful contributions as content experts, job shadowing, and other informal learning/sharing opportunities. Supports the development of succession development activities for current and future talent and skill requirements. Coordinates and helps create the initial framework for instructional design and monitors the instructional process (defining needs for: content, delivery, assessments, accompanying materials, and additional complementary learning tools). Creates and delivers instruction via multiple training modalities, maintains and updates live, online, or recorded instructions, training material and other technical documents such as job requirements, cross functional and cross organizational workflows. Conducts learning evaluation methods or best practices to measure the impact of employee learning and development. Organizes performance diagnostics and design interventions to address improvements to employee knowledge, skills and abilities; identifies anticipated learning constraints or problems affecting talent development initiatives. Business Process Management Facilitates and partners with other SMEs to grow and maintain business process management capabilities. guidelines, methodologies, tools, that assist the organization in growing and optimizing product and service delivery. Creates and uses business process management templates and documents that provide leaders, supervisors, and process owners with policies, process documentation, user manuals, reference manuals, roles and responsibility matrices, and user-based scenarios. Designs and implements process metrics and reports. Runs functional and cross functional working sessions to analyze and document/map current state processes and value streams, and future state processes and value streams. Collects and develops documentation of user needs, business rules, functionality and other requirements prior to developing or modifying processes and procedures using observations, surveys, and interviews with individuals and groups. Performs analytical tasks related to current and future operational workflows including requirements definition, validation, maintenance and supporting documentation (i.e. process flows, user stories, use cases) and related testing. Knowledge Management Facilitates organizational knowledge identification, capture, organization, storage/accessibility and analysis and updates. Performs knowledge identification and capture, works with SMEs or passive information sources to derive and construct critical information, roles, workflows, SLAs related to current delivery of products and services. Performs documentation lifecycle management tasks and the management of information libraries (design, content development, editing, publishing and revision management). Prepares and updates published materials and recommend revisions or changes in scope, format, content, and/or methods of reproduction. Documents, edits, reviews, organizes, publishes, and presents information consisting of requirements, design, business processes, policy, user manuals, reference manuals, and user-based scenarios (a workflow that describes all the steps, actions, and attributes taken to accomplish deliver organizational products and services).

Education & Corresponding Experience (required on matrix) A bachelor's degree in business administration, computer science, information technology, Engineering, or a related technical discipline is preferred. 10 years of experience is required with an applicable bachelor's degree. 14 years of direct work experience is required without a degree or a non-applicable degree. Experience should include direct work experience in a project management capacity, including all aspects of process development and execution for medium to large sized projects. Note: Level 3 is typically responsible for medium – to large -sized projects (25M and higher lifecycle cost). "Typically," as it refers to project size, is determined by an average of the worker's assigned projects and includes the complexity, visibility, and sensitivity of the projects within the past year and is not based on a single project-funding amount. Required Technical Skills & Experience (required on matrix) Demonstrated project management experience with business services capabilities projects using industry standard methods and tools for managing schedules, dependencies, resources, funding, and developing technical specifications and project plans. Experience successfully coordinating or running multiple projects simultaneously as a program. Intermediate level experience with Microsoft Project, Visio, and SharePoint Server environments. Preferred Skills & Experience (optional on matrix) Experience in demand/resource planning and Strategy. Project and program management experience within an Information Technology or Operational Technology environment Additional Requirements (not required on matrix) Valid U.S. Driver's License is required.