Front Desk Concierge

Full-Time Concierge at Elite Aesthetics Job Description About Elite Aesthetics Elite Aesthetics elevates beauty with precision, integrity, and innovation. Guided by our E.L.I.T.E. values—Excellence, Leadership, Integrity, Trust, and Empowerment—we deliver natural, confidence-boosting results through expert-driven, ethical care. With our holistic approach to aesthetics that combines Beauty + Wellness, we consider facial balance, proportion, and long-term harmony to create refined, natural enhancements that age gracefully over time. Position Overview We are expanding our team and are seeking a dedicated Full-Time Concierge (open to the possibility of 2 part-time positions) who embodies our core values to serve as the face of Elite Aesthetics, providing exceptional customer service while managing various front desk operations. This is a sales position with the opportunity to grow within the company in this field. We are not accepting applicants who want to become service providers in any capacity. Please provide your LinkedIn within your resume. Schedule Initial part-time schedule will be training for about 2 weeks Full-time schedule will consist of: Monday - Friday 9am - 5pm (10am - 6pm Tuesdays and Thursdays) Position will transition to include a Saturday schedule as well in the future (still at 40 hours total) Flexibility to cover additional shifts as needed Key Responsibilities Manage Elite Aesthetics scheduling system and client appointments (Boulevard) Warmly welcome clients and provide professional check-in/check-out procedures Build and maintain excellent client relations and communication Effectively sell service packages and promote membership programs Maintain the aesthetics and cleanliness of the reception area and facility Handle incoming calls, emails, and client inquiries Process payments and maintain accurate records Embody our E.L.I.T.E. values in all client interactions Support our holistic approach to aesthetics by understanding the connection between our services and overall wellness Qualifications Previous experience in customer service, hospitality, or spa/salon front desk preferred Excellent communication and interpersonal skills that reflect our values of trust and integrity Professional appearance and positive attitude that represents our commitment to excellence Strong sales aptitude with an ethical approach that prioritizes client well‑being over sales Ability to educate and empower clients to make confident, informed decisions Proficiency with scheduling software and basic computer applications (Boulevard) Detail-oriented with excellent organizational skills Ability to multitask in a fast‑paced environment High‑end sales: 2 years (Required) Med Spa: 2 years (Required) How You'll Embody Our Values Excellence: Deliver the highest level of precision, artistry, and care in all client interactions Leadership: Represent our high standards for professionalism and ethical aesthetic practices Integrity: Provide honest recommendations that prioritize client well‑being Trust: Build lasting client relationships through transparency and exceptional service Empowerment: Guide clients with expert knowledge to help them make confident decisions about their aesthetic journey Authenticity: Respect each client's individuality while helping them achieve natural enhancements Holistic Approach: Understand the connection between aesthetic treatments and overall wellness Elite Aesthetics is an equal opportunity employer committed to building a team that reflects our values of excellence, integrity, and authenticity. We encourage candidates of all backgrounds to apply. #J-18808-Ljbffr