Lobby Concierge / Front Desk Associate (All Shifts)
$22 - $30.77 per hourUrban Associates, LLC
Job Description
Job Description
Lobby Concierge / Front Desk Associate (All Shifts)
Brodsky Organization – Luxury Residential
New York, NY
Position Overview
The Brodsky Organization is seeking experienced, highly polished Lobby Staff to join our team at one of our premier luxury high-rise residential properties in New York City.
The Lobby Staff Member is the first point of contact for residents and visitors. The ideal candidate delivers exceptional service , anticipates resident needs, and maintains a professional presence at all times. This position requires prior experience in luxury residential or hospitality environments.
Key Responsibilities
- Provide a warm, professional welcome to residents, guests, and vendors, ensuring a seamless arrival experience.
- Manage front desk operations, including phones, inquiries, and resident requests.
- Monitor lobby activity, visitor access, and maintain accurate logs in accordance with building security procedures.
- Opening the door for residents and guests and assisting with packages or luggage.
- Receive, log, and distribute packages.
- Enforce house rules and support management with resident and vendor matters
- Respond to and resolve resident concerns promptly and professionally.
Qualifications
- Experience in luxury residential, hotel, or high-end hospitality environments required
- Exceptional customer service and interpersonal skills with a polished, professional demeanor
- Experience with Microsoft Office and BuildingLink or similar property management systems preferred
- Flexible availability to workday, evening, and overnight shifts, including weekends and holidays.
Compensation
- $22.00 - $30.77 per hour , commensurate with experience and 32BJ wage rates
Benefits as offered by 32BJ
Ideal Candidate
- Experienced in Luxury Residential coop/Condo lobby operations
- Polished and service-focused with strong attention to detail
- Proactive and intuitive—anticipates needs before they are asked
- Reliable, discreet, and highly professional
- Committed to delivering a consistently exceptional resident experience
Vacancy posted 27 days ago
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