Regional Manager

High-quality fresh chocolate - that's what Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us. Regional Manager-Midwest Region: Texas, Colorado and Utah. Reports To: President, Läderach North America Position Summary Läderach North America is seeking an experienced Regional Manager based in Dallas, TX for our Midwest area. The Regional Manager reports into the President of Läderach North America and will assume responsibility for the overall success of the stores by setting targets, supervising store managers, and ensuring they are attained. The ideal candidate is skilled in managing diverse operations at and from a distance, has a strategic mindset, excellent leadership, and strong abilities in financial and operations planning. The goal is to ensure our stores meet and exceed expectations of business development and efficiency. The ultimate Regional Manager is a chocolate-lover with proven experience in effective retail shop and staff management. What you can expect You will achieve sales goals and profit targets You will monitor operational costs and maintain budget reports You will liaise with the Store Managers to monitor day‑to‑day store operations You will support the Store Managers with business‑success matters, such as sales strategies and training the staff in sales techniques You will support the Store Managers with personnel matters, including final round interviews, termination decisions, conflict resolution, salary negotiations, seasonal headcount forecasting and conducting performance appraisals You will evaluate overall store performance by gathering, analyzing and interpreting sales performance You will ensure that the stores run with legality and conformity to company regulations, regional laws, and property requirements You will prepare and report on sales numbers, personnel matters, inventory, results of company marketing initiatives and systems implementation You will prepare and review the annual budget for each store/region of responsibility You will plan, evaluate and optimize operations to be efficient and cost‑effective You will manage escalated customer issues, incident reports, and legal actions You will ensure Läderach standards and procedures are followed You will perform other duties as assigned by the President of Läderach North America What we expect from you You have at least three (3) years of multi‑unit management and leadership experience You have a degree in Business Administration or a relevant field (preferred) You have strong conceptual approach, strategic planning, and implementation skills You have knowledge of the retail industry’s legal rules and guidelines (specific to the region) You have in‑depth knowledge of diverse business functions and principles (Supply Chain, Finance, Customer Service, Marketing, HR) You have proven experience managing large budgets and sales goals You must be able to travel for role‑related projects and events (70‑80% travel requirement) You have an ability to cultivate an environment of mutual respect, courtesy, and good manners You must possess a strong work ethic and exemplify the Läderach Company Values You are expected to be able to commute between stores of responsibility with flexibility You have a valid driver’s license and the ability to be on the road often (highly preferred) What we offer you Competitive Pay Medical – 80% contribution by Läderach of Employee‑only plan and 50% contribution for Family Coverage plans Vision – 100% covered by Läderach Life – Läderach covers up to $25k of life insurance (option to go up to $150k) Employee assistance program An exciting working environment with motivated colleagues A position with lots of personal responsibility The opportunity to contribute fresh ideas We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr South Shore Plaza