Fire and Security Consultant

Security Consultant

The Security Consultant plays a key role in developing new business and managing client relationships for installation projects. This position is responsible for identifying prospective customers, conducting site evaluations, preparing proposals, and ensuring a high standard of customer satisfaction throughout the sales and implementation process.

Key responsibilities include:

• Identify and pursue new business opportunities through referrals, networking events, directories, and some door-to-door outreach
• Follow up on sales leads and schedule appointments with prospective clients
• Conduct needs assessments and site evaluations to determine appropriate solutions
• Prepare and present detailed proposals and sales presentations
• Develop and maintain accurate records of customer data, sales activity, and completed tasks within the company's CRM system
• Submit sales contracts and coordinate with installation and service teams to ensure proper project execution
• Collaborate with project coordinators and division managers to collect technical data and building information
• Track and communicate project status, ensuring milestones, deadlines, and deliverables are met
• Monitor budgets and report on variances where applicable
• Maintain ongoing communication with clients to ensure satisfaction, foster retention, and generate referrals
• Serve as a knowledgeable resource on product capabilities, technical features, and service options
• Respond to customer inquiries and escalate technical questions as appropriate

Qualifications include:

• Minimum of 3 years of successful experience in a sales or account executive role
• Industry experience in electronic security systems is strongly preferred
• Familiarity with electronics and technical solutions is advantageous
• Strong interpersonal, communication, and customer service skills
• Demonstrated ability to present complex information in a clear and engaging manner
• Effective time management and organizational skills

EEOC Statement: Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.