Remote Technical Support Analyst (Tier I)
Soft-Pak Inc
- Remote job
Soft-Pak Inc. is seeking a Technical Support Analyst to provide TIER I support to our customers and assist in the configuration of software and hardware. The ideal candidate will possess excellent customer service skills and be capable of troubleshooting basic Windows issues. This position is a full-time remote role, offering competitive salaries, benefits including medical, dental, and 401(k), and opportunities for career advancement. #J-18808-Ljbffr Soft-Pak Inc
- ...integrate as our clients’ internal IT Support department, delivering an... ...hardware and software. The Tier I Support Center team serves as... ...Provide Tier I technical support to customers Monitor and... ...possible, leveraging the supported remote desktop control application and...Remote workWork at office
- ...Job Title: Technical Support Analyst (Tier 2) Location: Estero, FL, Remote - FL About Rentvine Rentvine is the fastest-growing property management software company in the industry, ranked #60 on the 2025 Inc. 5000 list. Our powerful, cloud-based platform helps property...Remote workRotating shiftWeekend workWeekday work
- ...INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and support for desktop systems in a federal... ...flexible work-from-home options and requires technical proficiency in IT support and customer...Remote workWork from homeFlexible hours
- ...Job Summary Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range... ...Microsoft Azure and Office 365 Administration. Provide remote technical support to customers calling for various technical...Remote workWork at officeWork from homeFlexible hours
- ...Turnitin, LLC is seeking a Tier 3 Support role to act as a primary escalation point between... ...and engineering. This position involves technical problem-solving, database handling, and... ...information for various stakeholders. A remote-first culture is emphasized, providing...Remote work
$18 per hour
A leading technology services firm is seeking a Tier I Service Desk Analyst for remote work in Cincinnati, OH. The role involves providing technical support for computer systems and peripherals, ensuring optimal performance, and documenting all interactions. Candidates...Remote workHourly pay- ...Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical assistance to Customs and Border Protection’s... ...troubleshooting complex technical issues, with a strong focus on remote support for various systems including Windows and...Remote workNight shiftRotating shift
- ...Tier 2 Technical Support Specialist Job Overview The Tier 2 Technician is the bridge between basic technical support and specialized expertise... ..., and ensures efficient resolution of IT-related problems. Remote/hybrid role. Responsibilities & Duties Resolve complex technical...Remote workWork at office
- ...Position Overview This Tier-1 support position is within the Technical Services Division of the Office of Court Management... ...offices using hands‑on and remote‑control capabilities. Act as a critical... ...court staff and Business Process Analysts (Tier‑2) for complex issues....Remote workFull timeWork at office
$35 - $40 per hour
...contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User... ...include, but are not limited to, technical assistance for hardware, software,... ...opportunities? IT Contractor (6 months - 100% Remote USA) System Administrator -On...Remote workFull timeFor contractors- ...Job Title English-Spanish Bilingual Tier 2 Technical Support Representative Company Callnovo Location Remote / Freelancer Contract Employment Type Freelancer Contract Working Hours 3:00 PM 12:00 AM Central European Time, 5 days per week, including possible weekend rotation...Remote workContract workFreelance
- ...Help Desk Specialist II (Tier 2 - Advanced Support) Zen Strategics, a Titan Technologies company, is... ...This role provides advanced Tier II technical troubleshooting and resolution for employees... ...through ServiceNow, performs remote installations and system maintenance,...Remote workFor contractorsWork at officeNight shiftRotating shift
- ...Service Desk Agents – Tier 3 (DW2605HTC) Washington... ...motivated Service Desk Analysts, Tier 3 . Location: Washington... ...combination of onsite support at the client site and... ...Desk coverage, onsite technical support, enterprise... ...Three (3) years secure remote troubleshooting. Experience...Remote workLocal areaFlexible hours
- ...Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career... ...Military, Intelligence & Operations Support (MIOS) could be the place for you! Join... ...user problems. Providing local and remote technical support services for end‑user...Remote workWork at officeLocal area
- ...beBright is seeking a skilled and customer-focused Tier 2 IT Support Technician to provide advanced technical support to our Southeast practices. This position serves... ...supporting multiple office locations and remote users. Working knowledge of Microsoft 365, Azure, and...Remote workWork at office
$55k
...Tier 1 Help Desk Technician Quo Vadis, Matthews, NC, Full-time,... ...offering businesses the kind of IT support they brag about. Our whole job... ...your days look like Provide technical support to end users by phone,... ...problems go away. Provide remote support to troubleshoot computer...Remote workFull timeLocal area- ...first. It’s the Iron Bow Way . THE HIGH LEVEL The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional and... ...elevates all and truly enables success. #LI-PD1 #LI-REMOTE OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT Iron Bow Technologies...Remote workLocal areaMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shift
$24.02 - $26.44 per hour
...HELP DESK TIER III TECHNICIAN – HYBRID (after training) Location... ...deliver technology and mission support services that help government... ...environment requiring advanced technical troubleshooting, white-glove support... ...conferencing systems) Utilize remote support tools (e.g.,...Remote workHourly payFull timeWork at officeLocal area$19 - $22 per hour
...experience, we deliver and fully support secure cloud solutions as... .... About the Role: The Tier 1 Support Analyst is the first point of contact... ...View Terrace, CA 1 day remote Schedule: Monday – Friday 8... ...support to clients experiencing technical issues via phone, email, or...Remote workHourly payWork at officeMonday to Friday2 days per week$50k
...seeking a skilled and customer-focused Technical Support Representative to join our Technical Support... ...a hybrid support role focused on both Tier 2 Network Support and Tier 1 Video... ...the regular shift for this position is remote Monday - Friday 4pm - 1am MST. What You’...Remote workWork at officeMonday to FridayShift work$25 - $30 per hour
...TEKsystems is currently seeking a Tier 1 Help Desk Analyst for a 1-year contract... ...work over the phone and via remote desktop control to resolve user... ...The candidate will provide technical expertise and training to end‑users and system support staff. ESSENTIAL FUNCTIONS...Remote workHourly payContract workTemporary workWork experience placement- ...barriers to application creation. About the role: The Tier 2 Help Desk Technician serves as an advanced technical support resource and escalation point responsible for... .... What You’ll Do Provide advanced onsite and remote technical support for end users in a primarily Apple...Remote workFull timeTemporary workWork at officeWorldwideMonday to FridayFlexible hours
- ...and technology programs that support federal agencies nationwide. The... ...ensuring timely resolution of technical issues. Position Summary:... ...Responsibilities include providing Tier II technical support for... ...insurance. Work Location: Primarily Remote/Hybrid Potential support...Remote workFull timeContract workWork at officeMonday to FridayShift work
- ...Job title: Tier 1 Help Desk Technician Classification: Exempt... ..., AL Job overview: Supports technology across retail locations... ..., and any other in-store and remote data collection technology.... ...complex topics to less technical users and emphasize standard...Remote workHome officeWeekend work
$21 - $36 per hour
...lives.The Service Desk Analyst is responsible for delivering world-class support services across all Beth... ...suite provided, this Tier 1 support position is responsible... ...solutions and research technical issues to resolution is... ...of problems using remote tools, with skill/...Remote workHourly payFull timeWork experience placementLocal areaShift work$18 per hour
...Help Desk Specialist I – Tier 1 Chronos Operations,... ...Specialist I (Tier 1) to support the Customs and Border... ...providing first‑level technical support and customer service... ...and PIV card issues; remote VPN/DHS Workplace... ...Representative or Support Center Analyst certification....Remote workFor contractorsWork at officeNight shiftRotating shiftWeekend work$35k - $40k
...Job Description Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians in Eastern North Carolina... ...training materials. Job Duties: Work primarily in a remote support role servicing clients in Eastern NC and surrounding...Remote workContract workImmediate start- ...is seeking to hire a talented Tier III Service Desk Technician... ...FILTERED], Tuesdays/Thursdays) and remote work available 3 days per... ...Maintains, monitors, and supports client IT infrastructure, including... ...highest escalation point for technical issues, mentors lower‑tier...Remote workFull timeContract workTemporary workWork experience placementLocal areaVisa sponsorshipMonday to FridayShift workWeekend workAfternoon shift2 days per week3 days per week
- ...Multi Domain Operations (MDO) in support of NORTHCOM to detect, deter,... ...Resolve desktop problems via remote control; assist with IAVA... ...users and work with appropriate Tier II or III administrators to quickly... ...desktop support concepts to technical and non-technical personnel;...Remote workFor contractorsWork at officeRelocation
- ...Position Overview: This is a Tier-1 support position within the Technical Services Division of the Office of... ...administrative offices using both hands-on and remote-control capabilities. Act as a... ...court staff and Business Process Analysts (Tier-2) for complex issues....Remote workFull timePart timeWork experience placementFlexible hours
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