Cafe Associate I

The Position The Café Associate I works alongside King Arthur’s café team to deliver exceptional service to our customers in support of the King Arthur Baking brand and mission. The individual in this role works under direct supervision in a fast‑paced environment and is enthusiastic about delivering an exceptional experience. The Benefits Medical, dental, vision, company paid short‑ and long‑term disability, life insurance, paid time off, paid holidays, a 401(K) with company match. 40 paid volunteer hours a year, profit sharing, participation in the Employee Stock Ownership Plan (ESOP) and dedicated co‑employee owners. The Location Norwich, VT; onsite daily. The Pay $17.69 to $18.56 per hour worked; commensurate with experience. The Schedule 32 hours per week with weekend availability required. Essential duties and responsibilities Greets and acknowledges customers when they approach the café Provides a positive experience for each customer specific to their needs Assists customers in their selections, and maintains through knowledge of all menu items Operates point of sales system Maintains the café’s appearance by straightening, cleaning, and replenishing Demonstrates a willingness to learn barista machine and coffee menu Receives and restocks deliveries using proper inventory rotation Rotates through all areas in the café Communicates clearly with your team Moves with purpose and efficiency in the space Adheres to all food safe and workplace regulations and procedures Reports to work on time or notify the lead in charge by phone and email in advance if absent or late Maintains working understanding of how to utilize KAB resources Minimum job requirements Experience in a retail/food service related field a plus Ability to work in a fast‑paced, high volume environment Must be able to work evenings and weekends Success factors/competencies for this role Open to change, recommends actions for continuous improvement Thinks and acts strategically, understands how role contributes to larger outcome Provides exemplary customer service to both internal and external customers Sets high standards for oneself, meets deadlines Learns from mistakes, receptive to feedback Effective communicator, listens and respects others’ points of view Participates in team problem solving and decision making Maintains a positive attitude Community minded – gets involved, volunteers Physical requirements/work environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements Ability to remain standing for extended periods of time Ability to lift up to 25 lbs Work environment Fast‑paced café environment Safety Understand that safety is everyone’s responsibility, including mine Responsible for providing a safe and ergonomically sound work environment, identifying unsafe conditions, and correcting these conditions immediately Engaged in safety and compliance training programs and encourage 100% team participation in the same Adhere to company‑wide green norms, look for ways to reduce, reuse, recycle Educate oneself on KAB environmental campaigns Strive to continually improve and implement new processes to reduce our environmental impact Uniform Footwear must be closed toed, non‑slip shoes Socks must be worn Long pants, skirt or shorts required. Clean King Arthur Baking T‑shirt (provided) Name Tag (provided) Hairnet and hat must be worn (provided) It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co‑workers, customers and vendors. There’s room at our table for you! Apply today. Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors protected by law. King Arthur Flour provides reasonable accommodation to qualified individuals with disabilities to allow them to participate in both the application process and during employment. Such individuals are encouraged to seek accommodations to allow them to apply for a position, participate in the application process, and meet the essential functions and requirements of the position. * Amounts vary based achievement of financial targets. Participation based on hire date and program entry date. #J-18808-Ljbffr