Product Manager

Product Manager for a Digital Product to Transform Payment Processing

Deep understanding of product management, requirement elicitation and articulation, and product roadmap management.

Domain knowledge in payment processing, settlements, financial transactions (B2B & B2C), and industry regulations.

Analyze payment workflows, identify optimization opportunities, and ensure seamless integration of payment systems.

Structured Requirement Elicitation:

• Pre-workshop research, analysis, and topic study.
• Structured Q&A planning.

Analysis Skills:

• Natural interest in analysis and problem-solving.

Extracting Functional Details:

• Collaborate with stakeholders to develop product vision and business outcomes.
• Work with end users/SMEs to translate needs into product requirements (payments, settlements, reconciliation).
• Define and prioritize the product roadmap aligning with the overall vision.
• Articulate product requirements using business flow diagrams, mind maps, wireframes, and user stories.

Documentation Skills:

• Convert product roadmap into well-defined requirements (epics, features, user stories, acceptance criteria).
• Prepare business process flowcharts using MIRO, draw.io, Visio, etc.
• Use product management tools like JIRA, Azure DevOps, AHA.
• Create wireframes using prototyping or wireframing tools.

UI/UX Visualization:

• Suggest usability improvements and provide recommendations to the UI/UX team.

Collaboration with Technology Teams:

• Work closely to design, test, and implement payment solutions.

Payment Workflow Analysis:

• Identify areas for efficiency and improvement.

Market Research:

• Stay updated on emerging payment trends, technologies, and regulatory requirements.

Regulatory Compliance:

• Ensure adherence to financial regulations (PCI-DSS, PSD2, AML/KYC).

Risk & Performance Monitoring:

• Track transaction performance, fraud risks, and security measures.

Reporting & Metrics:

• Generate reports and dashboards to track payment KPIs and business metrics.

Business-Technical Alignment:

• Act as a liaison between business and technical teams to align payment initiatives.

Education:

• Bachelor’s degree in Business, Finance, Information Technology, or a related field.

Product Management Related:

• Experience as a mature Product Manager/Owner, leading requirement workshops with client SMEs and Product Managers.
• Strong articulation skills (written & verbal) with analytical and problem-solving abilities.
• Excellent communication—ability to negotiate and finalize product requirements with stakeholders using visual tools.
• Hands-on expertise in creating deliverables (business process flows, requirement specifications, user stories, product backlog).
• Experience working with UI/UX/Visual design teams for product interface development.
• Collaboration with Proxy Product Owners offshore for requirement grooming, sprint planning, and product engineering support.
• Technical exposure to modern web/mobile application development and understanding of data structures.

Domain Knowledge (Payments):

• Strong understanding of payment gateways, merchant acquiring, and card networks (Visa, Mastercard, etc.).
• Familiarity with digital wallets, real-time payments, and cross-border transactions.
• Experience with payment platforms (Stripe, PayPal, Adyen, etc.).
• Proficiency in SQL, data analysis, and reporting tools.
• Strong analytical and stakeholder management skills.
• Knowledge of Agile methodologies and experience in Agile environments.
• Experience with API-based payment integrations.
• Certifications in business analysis (CBAP, CCBA) or payments (NACHA, SWIFT) are a plus.
• Exposure to AI-driven fraud detection and risk management in payments.

Skill Sets:

• Product Management.
• Agile Environment experience—working with cross-functional teams.
• Defining MVP and MMP.
• Product Manager or Owner experience using Business Analysis Tools.
• Ownership and management of the product roadmap.
• Strong communication, presentation, and leadership skills.
• Attention to detail.
• Understanding of technologies used in the product.
• Experience with tools like MIRO, Figma, Aha, JIRA, Azure DevOps.