Front Desk Receptionist

Company Description Veros Health, a division of IMMUNOe Health & Research, is a multispecialty healthcare organization that integrates advanced infusion therapy, clinical care, and holistic wellness under one roof. The team delivers provider-led, personalized care through state-of-the-art infusion centers offering biologic therapy, IV nutrition, and specialty infusions. By combining clinical expertise with immune system research, Veros Health offers innovative treatments for complex conditions across neurology, rheumatology, immunology, ENT, allergy, and sleep medicine. Patients benefit from an integrated, one-stop model of care, flexible access options including telemedicine and at-home infusions, and a strong focus on overall wellness. Veros Health is committed to redefining medicine through research-driven, comprehensive, and patient-centered care.
Role Description The Front Desk Receptionist is a full-time, on-site role based in the Denver Metropolitan Area. This role is responsible for welcoming patients and visitors, managing check-in and check-out processes, and ensuring a professional and friendly front desk experience. Daily tasks include answering and directing phone calls, scheduling and confirming appointments, verifying patient information, and handling inquiries in person and over the phone. The Front Desk Receptionist maintains organized patient records, processes basic clerical tasks such as filing, scanning, and data entry, and coordinates with clinical and administrative staff to support efficient clinic operations. This position also assists with managing the waiting area, handling patient forms, and providing clear, compassionate communication to support a positive patient experience.
Qualifications

• Candidates should possess strong customer service and communication skills to interact professionally and empathetically with patients, families, and clinical staff.
• Candidates should possess solid receptionist duties experience, including greeting visitors, managing patient flow, and coordinating appointments.
• Candidates should possess excellent phone etiquette and the ability to handle multi-line phone systems while directing calls appropriately.
• Candidates should possess clerical skills such as data entry, filing, record management, and basic computer proficiency (e.g., scheduling software, email, EMR systems).
• Additional beneficial qualifications include prior healthcare or medical office experience, strong organizational skills, attention to detail, reliability in a fast-paced environment, and a high school diploma or equivalent.