Front Desk CSR Lead - Escalations & Coaching
Premier Swim Academy
Premier Swim Academy is seeking a part-time Customer Service Representative Lead to maintain front-of-house flow and serve as the first escalation point for parent concerns. You will ensure accurate information and timely resolutions and coordinate with the Admin Manager across the lobby, front desk, and viewing room. The role requires Mastery of Jackrabbit Class and PSA program knowledge, with a minimum 3 months front desk experience. Shift-based, with a warm, humid pool environment. #J-18808-Ljbffr Premier Swim Academy
$19.5 - $21 per hour
...Service Representative Lead supports the daily... ...success of the front of house by maintaining... ...across the front desk, lobby, and viewing... ...the first point of escalation for parent concerns... ...Admin Manager. The CSR Lead serves as the... ...up until closed. Coach Customer Service Representatives...SuggestedHourly payPart timeLocal areaShift work- ...Lead Customer Service Representative Under the direction of the... ...Service Representative (Lead CSR) supports and oversees daily store... ...shifts Provide ongoing coaching, mentorship, and performance feedback... ...inquiries and resolve escalated concerns professionally and efficiently...SuggestedWork experience placementWork at officeImmediate startFlexible hoursShift workAfternoon shift
- ...seeking a part-time Customer Service Representative Lead to manage front desk operations, ensure accurate information, and escalate parent concerns to the Admin Manager. This... ...the desk team, and deck leadership. You will coach team members, monitor check-in flow, and...SuggestedPart timeShift work
$20 - $22.5 per hour
...hour Part-time, hourly Summary The Pool Lead is a part-time, entry-level leadership... ...and submit incident reports the same day Escalate serious incidents immediately to leadership... ...Leads and instructors through real-time coaching and guidance Reinforce training standards...SuggestedHourly payPart timeLocal areaImmediate startShift work$21 - $23 per hour
...always reachable on-site if a situation escalates. We use a push-in / pull-out model: group... ...move between pods providing real-time coaching and clinical oversight. Who We Serve... ...certification for insurance billing), AND you lead non-ABA programming (camp, open play,...SuggestedFull timePart timeTraineeshipSummer workShift work$17.9 per hour
...sense of purpose and opportunity. ESSENTIAL JOB DUTIES: The Lead Sales provides customers with the best selection, exceptional... ...Coordinate daily morning and shift change team meetings. Provides coaching, training, and development to the Store Employees. Responsible...Hourly payPart timeFor contractorsImmediate startRelocationDay shift$17.4 per hour
...OSEL Front Desk Lead (2026/2027) - FWS ONLY Job Title - OSEL Front Desk Lead (2026/2027) - FWS ONLY Student Position Type - Federal Work Study Appointment Type - Part-Time Work Schedule - The Office of Student Engagement and Leadership hours are Monday through...Hourly payPart timeWork at officeLocal areaMonday to Thursday- ...and shipments while promoting the store’s membership program to build customer loyalty. Responsibilities include leading by example to meet KPI goals, coaching associates on product knowledge and customer engagement, ensuring store standards and safety, and #J-18808-...Shift work
$20.73 - $25.91 per hour
Lereta Llc is seeking an Outsource Task Lead to assist the Supervisor in planning and directing the daily workflow within the Outsource Task Team in Pomona, CA. The role emphasizes training, feedback, and developing employees' skills and achievements. The position involves...Remote jobHourly pay- Panda Restaurant Group in Pomona, California is seeking a Shift Lead to support management, help create food with passion, service with heart, and an inviting dining atmosphere. As a Shift Lead you will supervise team during the shift, gain hands-on experience in cooking...Shift work
- University of La Verne is seeking a part-time Front Desk Lead for the 2026/2027 academic year, funded via Federal Work Study. The role focuses on training front desk staff, coordinating events, and guiding student engagement activities on campus in La Verne, CA. The position...Part timeFlexible hours
- ...ensure exceptional service and smooth operations. You will oversee opening/closing duties, inventory, and safety compliance while coaching staff to achieve QSC standards. Qualified candidates will have a High School diploma or GED, at least 1 year of supervisory restaurant...Shift work
$23 - $31 per hour
...in recruiting hiring scheduling promoting coaching and evaluating associates. Communicates... ...ethical and compliance issues and problems. Leads and participates in teams by using and... ...months retail experience including operating front‑end equipment (for example, cash register...Hourly payFull timeTemporary workPart timeWork at office- ...Woodcraft Rangers is seeking a Youth Development Manager to lead high_quality, youth-centered programming for older youth in Los Angeles... ...sites. With a background in youth development and experience coaching staff, you will build curricula, support site teams, and center...
$21 per hour
...different but are still fresh and safe to eat. The Quality Control Lead performs quality checks at all touch-points in the product's... ...any potential food safety or quality problems, immediately escalating to the QC Supervisor. Performs basic mathematical computations...Hourly payWeekly payLocal areaImmediate startWeekend work- Bonita Unified School District is accepting applications for the Head Boys Soccer Coach at San Dimas High School. This stipend-based role focuses on building a competitive boys soccer program and requires prior soccer coaching experience and strong character. Candidates...Full timePart time
- ...Take calculated risks People Leader: Actively invest in the growth and success of his/her team through serving, encouraging, and coaching Excellence: Strive to execute with excellence in all endeavors Are YOU ready to be part of something special? Apply now and...
- ...Supervisor to join our EHS Team. The EHS Supervisor is responsible for leading day‑to‑day Environmental, Health, and Safety activities to... ...and track leading/lagging safety performance metrics Provide coaching and support to supervisors and frontline employees to reinforce...For contractorsWork at officeLocal area
$23.04 - $28 per hour
The Help Desk Team Leader ensures that the team is delivering excellent customer service... ...of open-aged calls. Help Desk Team Lead Logs incidents and service requests to a... ...assigned and resolved in a timely manner Escalates service requests to the appropriate technician...Work at officeFlexible hours- ...Home Depot in Covina, CA is seeking a Department Supervisor to lead and develop store associates, ensuring customers receive excellent... .... Ideal candidates will demonstrate strong leadership, coaching and training abilities, with a customer‑focused approach and solid...
- Citi in Diamond Bar, CA is seeking a Head Universal Banker to lead, coach and mentor the branch team while delivering outstanding service and driving sales. The role focuses on risk awareness, compliance, and optimal client experiences across digital and in-branch channels...
- ...continuous improvement initiatives, with heavy travel. Responsibilities include deploying labor standards, incentives, WFM accuracy, coaching operations, and developing SOPs. A BS in Industrial Engineering or related field and 6+ years multisite experience are required....
- ..., Government Lands At Southern California Edison (SCE), you’ll lead the Government Lands team in Real Properties & Permitting. You... ...coordination to support capital projects and operations, manage escalations and negotiations on agreements, such as master agreements and permits...Remote workRelocation
- LERETA, LLC is seeking a Help Desk Team Lead to guide a fast-paced support team, ensuring high first-contact resolution and SLA adherence... ...role focuses on monitoring incidents, reporting metrics, and escalating issues as needed to maintain service quality. The position requires...
- ...Description We are seeking a Production Supervisor to lead second-shift manufacturing operations within a fast-paced... ...and time management skills. Experience directing, motivating, coaching, and developing employees. Ability to legally work in the United...Shift workAfternoon shift
- A children's fitness center in La Verne seeks an enthusiastic Parent-Child Gymnastics Instructor to lead engaging classes for toddlers and supervise independent programs for older children. The role includes ensuring a fun, safe environment and fostering developmental...Part timeFlexible hours
- Premier Swim Academy is seeking an Instructional Lead to enhance the swim instruction program across locations. Under supervision of the Training Manager and General Manager, you will train and evaluate instructors, mentor staff, and support curriculum development to ensure...
- Panda Restaurant Group Inc. is seeking a Shift Lead to support daily operations and lead team members on shift in a fast-paced Panda restaurant environment. You will help create a welcoming atmosphere for guests and assist management in executing service with heart and...Shift work
- Premier Swim Academy - Diamond Bar is seeking an Instructional Lead to support the quality, consistency, and development of the swim instruction program. Under the supervision of the Training Manager and General Manager, this role provides hands-on training, evaluations...
- Abercrombie & Fitch Co. is seeking a Key Lead in Montclair, California to ensure quality in-store experiences. This role acts as the Floor Supervisor, responsible for guiding Brand Representatives and maintaining effective store operations. Key responsibilities include...
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