Restaurant Floor Supervisor
Walt's Wharf
Restaurant Floor Supervisor
Join our dynamic team at a high-volume, upscale seafood restaurant where excellence in service and quality are at the forefront. We are seeking a dedicated and experienced Restaurant Floor Supervisor to oversee daily operations, ensure exceptional guest experiences, and support our team in maintaining the highest standards of service. If you thrive in a fast-paced environment and have a passion for hospitality, we invite you to apply.
Key Responsibilities:
- Supervise and coordinate front-of-house staff to ensure smooth and efficient restaurant operations
- Manage employee scheduling using HotSchedules to optimize coverage and labor costs
- Oversee ordering and inventory management to maintain appropriate stock levels and reduce waste
- Monitor and ensure compliance with health, safety, and sanitation standards
- Assist in training and mentoring staff to uphold service quality and restaurant policies
- Handle guest inquiries, complaints, and special requests professionally and promptly
- Collaborate with kitchen and management teams to ensure seamless service delivery
- Utilize Toast POS system for order accuracy, sales tracking, and reporting
- Support opening and closing procedures, including cash handling and POS reconciliation
Mandatory Skills and Qualifications:
- 2 years proven experience in restaurant supervision or management, preferably in upscale or seafood dining environments
- Strong knowledge of restaurant operations, including scheduling, inventory, and POS systems
- Excellent leadership, communication, and interpersonal skills
- Ability to multitask and perform effectively under pressure in a high-volume setting
- Proficiency with HotSchedules and Toast POS system is highly desirable
- Knowledge of food safety and sanitation standards
- Flexibility to work evenings, weekends, and holidays as needed
- High school diploma or equivalent; additional hospitality management training is a plus
We foster a vibrant, team-oriented culture that values growth, professionalism, and a passion for exceptional dining experiences. Join us and be part of a team that celebrates culinary excellence and outstanding service.
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