Clerical Support

Are you interested in being a member of a dynamic team, working to combat fraud and protect the People of California? Consider joining the Division of Medi-Cal Fraud and Elder Abuse (DMFEA) at the California Department of Justice. DMFEA is in search of a Seasonal Clerk that exercises initiative and professionalism in the performance of a variety of clerical duties for the Complaint and Data Branch of the division.


Under the close supervision of the Supervisor II, the Seasonal Clerk provides administrative and complaint intake support for the Complaint and Data Branch by reviewing and responding to complaints, gathering additional information from complainants, maintaining case management records and supporting daily office operations. The Seasonal Clerk provides effective communication to division staff, visitors, and vendors via in-person, telephone, and online platforms while exercising initiative and professionalism.


Working Conditions


This position is in-office only, offers free parking, and is close to shopping, restaurants, and the freeway.


Seasonal Clerks, Student Assistants, and Graduate Student Assistants:


Seasonal Clerks, Student Assistants, and Graduate Student Assistants are not allowed to work more than 1,500 hours in a rolling 12 months from your hire date. The anticipated time worked will be a minimum of 24 hours per week. If selected, the employee will receive an hourly compensation based on the number of hours worked.


Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• SEASONAL CLERK

Additional Documents

• Job Application Package Checklist

Position Details Job Code #:
JC-528819


Position #(s):
View phone number on click.appcast.io-XXX

Working Title:
Clerical Support


Classification:
SEASONAL CLERK $3,167.00 - $3,570.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
1


Work Location:
Sacramento County


Telework:
In Office


Job Type:
Non-Tenured, Intermittent


Facility:
DMFEA Personnel


Work Shift:
Day


Work Week:
Monday-Friday


Department Information

• This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Compliance and Data Branch, Sacramento Regional Office.

• For more information about the department, please visit the Attorney General's website at: .

• If you have a question regarding this position, feel free to reach out to DMFEA Personnel at View email address on click.appcast.io.

Special Requirements

• A fingerprint check will be required.

• Clearly indicate JC-528819 and the title of this position in the "Examination of Job Title(s) For Which You Are Applying" section located on the first page of your application.

* Priority consideration will be given to any person receiving state public assistance under the CalWORKS program. Applicants who receive state public assistance need to identify their status as a CalWORKS recipient in the comments area on the application. Applicants must submit a verification of their CalWORKS eligibility status, which may include the most recent Notice of Action showing TNF eligibility or a copy of their last aid check stub. If verification is not submitted with the application, the application will not be processed. (Applicants may obtain verification from the CalWORKS program).


Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/9/2026
Who May Apply
This is a non-testing Classification, therefore, anyone meeting the Minimum Qualifications listed on the Classification Specification may apply for this position. Individuals in specific programs, such as the Welfare to Work Program, are encouraged to apply and will be given priority according to the applicable Laws and Rules. Please note on your application your current participation in these programs. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


Department of Justice
DMFEA Personnel
Attn: Anthony Doss (JC-528819)
2399 Gateway Oaks Drive
STE #210
Sacramento , CA 95833


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


Department of Justice
DMFEA Personnel
Anthony Doss (JC-528819)
2399 Gateway Oaks Drive
STE #210
Sacramento , CA 95833


08:00 AM - 04:30 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is required. Applicants who do not submit an SOQ will not be considered for this position. The SOQ prompt is listed below.
  
  
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Exceptional customer service and interpersonal skills; ability to develop and maintain positive working relationships with all levels of staff both within the department and with external stakeholders.

• Excellent communication, both verbal and written.

• Ability to work independently and with others in a team setting; ability to follow directions and provide accurate and dependable results.

• Reliable attendance including punctuality and reliability.

• Microsoft Office Suite skills.

• Ability to consistently work a minimum of 24 hours per week.

Benefits
Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - .


Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Anthony Doss
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View email address on click.appcast.io


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
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California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Statement of Qualifications


All interested applicants must submit a completed SOQ with the application package: typed in Arial 12-point font; single-spaced with one-inch margins; titled "Statement of Qualifications" with your name and JC number at the top of the page within the header; responses are numbered; and no longer than one page. Application packages received without the SOQ requirements as stated above will be disqualified.

• Describe your experience entering and reviewing data. How do you ensure the information you entered is accurate, complete, and timely.
  
  
• Provide an example of a time when you offered great customer service in a difficult situation.

Additional Information on Application Filing


Please note, if using the United States Postal Services for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel services, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.


Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.