Scheduling Coordinator
Full-time
Sunset Auto Family
Sunset Auto Family is looking for a Scheduling Coordinator for our Service Department. This position focuses on maintaining an excellent customer experience and increasing the service traffic and profitability. Successful candidates will be, friendly, reliable, articulate, enthusiastic and a self-motivated team player with outstanding communication skills, a positive attitude, willingness to learn and excellent organization skills.
Duties & Responsibilities:
- Follow scripts and guidelines on all inbound and outbound calls.
- Maintain a high level of world class customer service/professionalism to all customers.
- Navigate through multiple computer applications with speed and accuracy.
- Acquire knowledge of service information related to makes and models of dealerships.
- Recommend additional products that best suit customer service needs.
- Ensure all calls are answered promptly.
- Demonstrate the ability to interact effectively with dealer personnel at all levels.
- Perform other duties as assigned.
Vacancy posted 2 days ago
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