Insurance Surety Account Manager

Insurance Surety Account Manager

This role will be onsite at our Dallas, TX, Houston, TX, or Tupelo, MS locations.

The Insurance Surety Account Manager possesses a high degree of product line knowledge and technical expertise. It requires a thorough understanding of the financial reporting and general ledger structure, with experienced review of company Annual and Interim Financial Statements, Personal Financial Statements and WIP (Work in Progress) reports.

Works with the producers to service new and existing clients and assist in providing underwriting information for bonding with surety companies. This includes but is not limited to interacting, negotiating, billing and issuing various surety bonds.

This position provides service to an assigned book of business with minimal producer or management involvement, prioritizes effectively and responds in designated time frames while working in a fast-paced environment, acts independently to service a designated book of business, as well as, as producer and servicer on assigned house accounts, and assists the producer in the production of new and renewal accounts.

Duties and Responsibilities:

• Serve as the primary point of contact for assigned book of clients, ensuring high-quality service and timely resolution of inquiries.
• Conduct regular exposure analysis and risk reviews with clients and prospects.

• Lead the complete marketing process for new and renewal business.
• Collaborate with clients and carriers to gather necessary data and negotiate coverage terms.
• Review and present carrier quotes, ensuring alignment with client needs and agency standards.
• Prepare and deliver bond documents within established timelines.
• Maintain accurate client and policy data in agency systems.
• Identify and pursue account rounding, cross-sell, and referral opportunities.
• Support new business prospecting efforts and contribute to agency growth initiatives.

Basic Qualifications:

• Bachelor's degree
• Active Property & Casualty Insurance License
• 3+ years of Commercial P&C Insurance and/or Surety experience is required

Preferred Qualifications:

• AFSB Surety designation
• Background in contract review and analysis of contract specifications to ensure customer compliance.