Workplace Coordinator II (Onsite)

Resp & Qualifications

PURPOSE:

The Workplace Coordinator II will play a crucial role in ensuring the smooth and efficient operations of the CareFirst Workplace, while working to manage and enhance the employee experience. This role is essential for maintaining an efficient, organized, and welcoming workspace for all employees and visitors. The Workplace Coordinator II will oversee a variety of tasks, ranging from facility management to administrative support.

The Workplace Coordinator II will primarily work in a CareFirst office. The role may require occasional lifting of supplies and materials and the ability to move around the office to perform various tasks. Standard working hours apply, but there may be occasional requirements for flexibility to support events, or special projects, or afterhours facility emergencies or repairs.

ESSENTIAL FUNCTIONS:

• Facility Management: Oversee the day-to-day operations of the office, including maintenance, repairs, vendor coordination, order/restock of office and pantry supplies and cleanliness of the workspace.

• Health and Safety: Ensure compliance with health and safety regulations and promote a safe working environment.

• Reception Duties: Greet, assist and escort visitors and vendors through CareFirst offices. Manage the front desk and handle incoming calls and emails.

• Event Coordination: Assist with the planning and coordination of internal events, meetings, and conferences, ensuring all logistical aspects are managed efficiently.

• Space Planning: Assist in planning and organizing office layouts to maximize space efficiency and employee comfort.

• Vendor Management: Liaise with external vendors and service providers to ensure quality and cost-effective services.

• Administrative Support: Assist with various administrative tasks in support of workplace related projects, tasks and initiatives including but not limited to, scheduling, document and records management, mail and package services, fleet management, data entry, budget support, contract management, invoice validation/processing and office communications.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: 3 years experience in office management, facilities coordination, or a similar role is highly desirable.

Knowledge, Skills and Abilities (KSAs)

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Ability to handle sensitive and confidential information with discretion.

• Problem-solving skills and a proactive approach to tasks.

• Detail-oriented with a focus on quality and accuracy.

• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $46,800 - $85,800

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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REQNUMBER: 22210