Broadway Ticketing & Guest Services Specialist
Playbill, Inc.
Playbill, Inc. seeks a Broadway Subscription Specialist to provide exceptional sales and service to guests across the Broadway Across America network. You will manage day-to-day ticketing needs, renewals, exchanges, and single-ticket sales using Archtics and Tessitura, building lasting customer relationships. This fast-paced role requires organization, adaptability, and strong communication, handling phone, email, and chat interactions while maintaining accurate records and supporting #J-18808-Ljbffr Playbill, Inc.
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...Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000... ...Reports To: Director of Security and Operations Location: Broadway House Women's Shelter (1245 Broadway, Brooklyn, NY 11221) What...Permanent employmentFull timeLive in- Role & Responsibilities: Handle customer service tickets efficiently, serving as the first point of contact via email and chat, with occasional calls for complex or sensitive cases. Communicate with customers regarding post-purchase support, including order installation...
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