Registered Nurse (RN) Case Manager | MCK Case Management

Location: Avera McKennan Hospital Worker Type: Regular Work Shift: Day Shift (United States of America) Pay Range: $34.50 - $51.50 (Actual pay rate dependent upon experience) Position Highlights You Belong at Avera. Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Facilitates the plan for an orderly transition of patients from the Med/Surg and medical ICU acute area settings to the next appropriate level of care. Works closely with physicians and payors to assure proper use of fiscal resources. Serves as liaison with physicians and staff to assure ongoing continuity. Responsibilities Provides customer service and communicates in a courteous manner consistent with principles of service excellence in order to achieve patient, family and physician satisfaction. Maintains collaborative relationships with providers, staff, facility liaisons, and outside community agencies. Provides medical updates to any appropriate outside facility during hospitalization and at discharge to ensure continuity of care. Works closely with physician groups and monitors documentation to assure that patients of all age groups are receiving evidence‑based care in an efficient manner throughout the entirety of hospitalization. Completes medical record documentation in a thorough and timely manner. Maintains knowledge of services that are covered by managed care organizations, private insurances, and government payers. Coordinates discharges for: acute to acute transfers transfers to tertiary care centers skilled nursing facilities long‑term care facilities assisted living facilities inpatient rehabilitation centers long‑term acute care facilities group homes hospice prisons behavioral health services or the hospital‑at‑home program Assists with arranging transportation services needed for transfers and coordinates services such as home health care, outpatient dialysis, outpatient/home infusions, durable medical equipment, oxygen supplies, wound‑care supplies/appointments, outpatient therapy services, NICU care programs, etc. Coordinates and participates in daily and weekly multidisciplinary rounds and any patient‑care conferences that are requested. Communicates with Patient Advocate Services to facilitate financial resources for patients. Communicates with logistics department for potential transfer back candidates to local community hospitals. Coordinates and completes state‑required paperwork and documentation required for skilled nursing or long‑term care facilities. Works and coordinates with state officials for difficult‑to‑place patients. Assists with the Important Medicare Message on discharges for all Medicare patients and will complete the appeal process paperwork if necessary. Serves as a resource in the development of and complies with standard operating procedures and standards of care to meet regulatory and participation standards. Assists with the collection and maintenance of records as needed by the Medical Support Services department, Joint Commission, OSHA, or as may be required by law. Essential Qualifications The individual must be able to work the hours specified. Must be able to perform each essential job function satisfactorily, including visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand, and distinguish speech and other sounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience Registered Nurse (RN) – Board of Nursing. An active license in the state of practice. Preferred Education, License/Certification, or Work Experience Case Management Nurse – Board Certified (CMGT‑BC) – American Nurses Credentialing Center (ANCC). 4–6 years hospital experience and/or training; or equivalent of education and experience. Expectations and Standards Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating workflow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, the Joint Commission, DHHS, and OSHA if applicable. Benefits Avera is proud to offer a wide range of benefits to qualifying part‑time and full‑time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement. Career development guided by hands‑on training and mentorship. Equal Opportunity Employer Statement Avera is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. #J-18808-Ljbffr