Customer Retention Specialist
Molina Healthcare of Illinois
Molina Healthcare is seeking a dedicated Call Center/Member Support professional in New York to assist members with recertification, eligibility, and plan information. You will handle inbound calls, guide members through required documentation, and coordinate with care management to ensure satisfaction and retention. The role emphasizes accurate data entry, cross-functional collaboration, and participation in community-based retention events, with CAC certification pursued within 60 days of hire #J-18808-Ljbffr Molina Healthcare
- ...-all utility approach, with complicated bills and frustrating customer service, no longer works. At Light, we make it easy to get affordable... ...for the next century of power. The role As our customer retention hire at Light, you will own the two moments that decide...SuggestedImmediate startRemote workFlexible hours
- Engaging directly with customers at risk of cancellation, the full-time remote Customer Retention Specialist will utilize consultative and empathetic techniques to help clients rediscover the value of the platform, thereby preserving revenue and reducing churn. Key responsibilities...SuggestedFull timeRemote work
- A remote customer service provider is seeking a dedicated Customer Retention Specialist to join their team. This role involves managing customer communications and resolutions through phone and chat. Ideal candidates will have strong communication skills and a proactive...SuggestedRemote jobHourly pay
$16.35 per hour
...time, and overall time management. Ensure customer satisfaction in every interaction,... ...Smartphone access for VPN use. Upselling or retention experience is preferred. Quiet and professional... ....C., Wyoming. Remote Customer Retention Specialist - Part Time Evening (Job ID‑1538) #J-18...SuggestedRemote jobHourly payFull timePart timeWork experience placementCurrently hiringWork at officeWork from homeMonday to FridayAfternoon shift- DIRECTV is hiring a full-time Customer Service Representative focused on retention. The role can be fully remote within the U.S. and requires handling calls, resolving service issues, and recommending solutions. You’ll use multiple systems, apply sales skills, and maintain...SuggestedRemote jobFull time
- DIRECTV is seeking a Customer Service Representative focused on retention to engage and retain customers from a fully remote home office. You will resolve complex issues, upsell where appropriate, and deliver an empathetic, brand-guided experience. Must have 6-12 months...Remote jobHourly payHome office
$18.22 - $25.45 per hour
DIRECTV is seeking a Customer Service Representative focused on retention to work from home within 75 miles of Meridian, ID. You’ll handle calls, resolve issues, and use various systems to deliver exceptional service while promoting relevant products. Requirements include...Remote jobHourly payWork from homeHome office$18.22 - $25.45 per hour
DIRECTV is seeking a Customer Service Representative (CSR) focused on retention to support customers from a home-based setting. You’ll handle inquiries, resolve issues, and use sales skills to recommend solutions while maintaining a quiet, private home workspace. The full...Remote jobHourly payFull timeWork from homeShift workWeekend work- DIRECTV is seeking a Customer Service Representative focused on retention to support customers remotely from home. You will use empathy and consultative approaches to keep services, resolve issues, and improve processes. Responsibilities include answering calls, using...Remote job
- DIRECTV is seeking a Customer Service Representative focused on retention, working remotely within the United States. You will resolve issues, recommend services, and engage customers to maintain their DIRECTV plans. The role requires 6 months to 1 year in customer service...Hourly payRemote work
- A Global Insurance Company is seeking a Customer Service Representative for a remote role. You will deliver exceptional service to group... ..., handle inbound and outbound calls, and support customer retention. Candidates should have at least 1 year of experience and a high...Remote work
- Working remotely on a PM shift, the Customer Retention Representative will manage client relationships, focus on retention strategies, and provide exceptional customer service to ensure client satisfaction. Key responsibilities Manage and nurture relationships with existing...Remote workFlexible hoursShift work
$17.5 per hour
Retention Associate Foundever is hiring Retention Customer Service Associates in Wise, VA!We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member...- DIRECTV, LLC is seeking a Customer Service Representative (CSR) focused on retention to support customers from home within 75 miles of Meridian, ID. You’ll engage with clients to retain services, resolving issues with empathy and a consultative approach. Responsibilities...Remote job
- DIRECTV is seeking a retention-focused Customer Service Representative working remotely within the United States. You will engage with customers, resolve issues, and use sales techniques to retain services. A quiet home workspace and reliable internet are required. Responsibilities...Remote jobFlexible hours
- DIRECTV is seeking a Customer Service Representative focused on retention to help keep our customers connected to our world-class services. You will work from home in a quiet, private space, handling calls, resolving issues, and recommending solutions to retain customers...Remote jobWork from homeFlexible hours
- PatientPoint is seeking a Director of ClientSales to lead retention and growth across our pharmaceutical client base. You will hunt new business to secure clients, leading to retention and expansion. This high-visibility role sits on our Business Development team with strong...
$121.75k - $155k
Customer Retention Sales (CRS) Managed Services Renewals Specialist Description - The CRS Specialist plays a key role in leading, co‑leading, or supporting structured renewal, extension, retention, and expansion strategies for existing Managed Print Services (MPS) and Managed...Full timeContract workTemporary workWork experience placementLocal areaRelocationFlexible hoursShift work- Ken Caparoni State Farm Agency is looking for a Customer Retention Specialist to support ongoing relationships with policyholders. This remote role focuses on renewals, outreach, and identifying opportunities to meet clients' evolving needs. You’ll communicate options,...Remote jobWork at office
- ...source for secure open source software, is seeking a Manager of Customer Success Management to lead a team serving Enterprise customers... ...will partner with cross-functional leaders to drive adoption, retention, and growth through data-informed engagement strategies. You...
- We Are Working in the United States is seeking a Customer Success Supervisor to lead a team dedicated to ensuring customer success and... ...performance reviews, and proactive problem solving to improve retention and service quality, with a flexible 8:00 AM-5:00 PM EST...Flexible hours
$153.6k - $207.8k
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own... ...and technical expertise to help our customers succeed. Partner teams own the strategy... ...the services team for optimization and retention efforts. Last, a CSS will uncover cases...Flexible hours$108k - $120k
DescriptionThe Retention Director will proactively oversee the retention strategy for all... ...strategy for Kiplinger brands to maximize Customer Lifetime Value (LTV) through customer... ...We AreWe're Future, the global leader in specialist media. With over 3,000 employees working...Full timeWork at officeWorldwide- Dynamic and results-oriented, the full-time Retention Sales Agent will work remotely to provide exceptional service to existing customers, assist with their needs, and implement retention strategies to maintain the core customer base. Key responsibilities: Providing exceptional...Full timeContract workRemote workShift workDay shiftAfternoon shift
- ...a dynamic group of professionals. What You'll Do: The Customer Engagement Specialist supports Aerzen's aftermarket growth strategy through a combination... ...while supporting long-term customer satisfaction and retention. Proactively engage customers to understand equipment...Work at officeLocal areaWork visa
$83k - $122k
...helping grow businesses and the communities that support those businesses. Our Consumer Retention Marketing team is responsible for building lasting relationships with our customers through personalized, scalable, cross-channel experiences that drive engagement and long...Hourly paySeasonal workWork at officeLocal areaRemote workFlexible hours- To support customer engagement and revenue growth, the part-time contract-to-hire Customer Growth Specialist will connect with parents through outbound calls and emails, assisting... ..., subscription conversion, and retention Contact existing and recently lapsed customers...Contract workPart timeRemote work
$50k
...Inbound Sales Retention Specialist Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Inbound Sales Retention Specialist to provide a 5-star experience to our small business advertisers! As a member...Remote jobPermanent employmentFull timeLocal areaWork from homeFlexible hoursShift workWeekend workWeekday work$100k - $125k
...global media and we need your help adding fuel to the fire.About the RolePolymarket is looking for a CRM Specialist to support retention strategy across the customer lifecycle for Polymarket's US App and polymarket.com. You'll help build and optimize campaigns across...Afternoon shift- ...Retention & CRM Manager Employment Type: Temp to Perm Location: Hybrid in NYC (3x per week onsite, 2x per week remote) We are... ...-on, strategic Retention & CRM Manager to help accelerate customer loyalty and durable direct-to-consumer revenue. This role will...Permanent employmentTemporary workRemote work
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