Life Engagement Specialist

SUMMARY

The Life Engagement Specialist is responsible for creating an atmosphere for residents, family, staff, and visitors that is welcoming, stimulating, nurturing, and engaging through activity, entertainment, and person-centered programs in accordance with the overall community philosophy of care.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned. Implements programs in accordance with The Six Elements of Engagement. Participates in creating the monthly community newsletter. Assists in coordinating seasonal and annual community events. Engages residents in meaningful conversation and activities related to their individual interests. Contributes to creating and maintaining a harmonious work environment. Supports the Life Engagement Manager and all life engagement programming. Participates in Activity Assessment for new residents. Assists organization of community volunteer program. Occasionally participates in resident care conferences when needed. This position requires some local travel.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. High school diploma or equivalent. Be informed and have knowledge of the disease process, the changes that occur and how that affects an individual’s ability to function, and the adaptive strategies that will maintain a resident’s abilities. Some weekend work may be required. Must be energetic, outgoing, and enjoy working with residents and residents' families. Ability to read and interpret documents such as safety rules and policies and employee manuals; Ability to speak effectively before groups; Ability to solve practical problems and deal with a variety of variables in situations. Must have a valid driver’s license.

COMPETENCIES

Approachability - Is easy to approach and talk to. Spends the extra effort to put others at ease - can be warm, pleasant and gracious; displays sensitivity and patience with the interpersonal anxieties of others, builds rapport well; demonstrates effective listening; is an early knower getting informal and incomplete information in time to do something about it. Composure - Remains cool under pressure. Does not become cynical, moody, or hostile when times are tough; is considered mature; holds things together during tough times - manages personal stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked - is a settling influence in a crisis. Listening - Hears people out. Seeks understanding; practices attentive and active listening; accurately restates the opinions of others even when he/she disagrees; demonstrates empathy; creates a conducive, open environment. Patience - Demonstrates tolerance with people and processes. Listens and checks before acting; tries to understand the people and the data before making judgments and acting; implements change well; waits for others to catch up before acting; sensitive to due process and proper pacing; keeps composure under stress; follows established process. Time Management - Uses time effectively and efficiently. Values time; separates the critical few from the trivial many; concentrates efforts on the more important priorities. Valuing People / Passion to Serve - Treats people fairly with dignity and integrity. Compelled to make the lives of seniors comfortable and more enriching; focuses on meeting residents /families stated or unstated needs and expectations. Work Standards - Assumes responsibility for successfully completing assignments. Sets high standards of performance for self and others; self imposes standards of excellence rather than having standards imposed; ensures high quality; takes responsibility and encourages others to do the same.

PHYSICAL DEMANDS

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required to stand and walk regularly, occasionally sit, lift and/or move up to 100 pounds. The noise level in the work environment is usually moderate. #J-18808-Ljbffr Heritage of Clear Lake