Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Service Desk Analyst: IT Support & Escalations

Tanner Health

Tanner Health is seeking a Service Desk Analyst to join the Information Technology team in Georgia. You will provide telephone support for 3,000+ users, dispatch techs to locations, and manage service tickets with the Service Desk system. The role requires problem-solving, strong communication, and a customer-first mindset. Responsibilities include triaging calls, escalating software/hardware issues, and serving as a liaison between technical staff and users. #J-18808-Ljbffr Tanner Health

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Service Desk Analyst: IT Support & Escalations in New York, NY vacancy
  • NTT DATA, Inc. is seeking a Senior Managed Services Service Desk Agent in New York. You will act as escalation contact for clients and vendors, handling calls, chats, tickets, and mailbox management while following standard operating procedures. You will work with cross... 
    Senior
    Shift work

    NTT DATA, Inc.

    New York, NY
    10 hours ago
  • Tanner Health in Georgia is seeking a Technology Support Tech III to join the Information Technology department. The role involves supervising...  ...hardware and peripherals, and ensuring timely response to IT incidents throughout the organization. The tech will decide on urgency... 
    Senior

    Tanner Health

    New York, NY
    4 days ago
  •  ...Senior Delinea Platform Support Engineer New York or New Jersey Albany Beck is seeking an experienced...  ...and support a leading financial services organisation. This is a hands-on...  ...across the Delinea estate, acting as an escalation point for technical issues and... 
    Senior
    Full time
    Remote work

    Albany Beck

    New York, NY
    2 days ago
  • The Response Support Analyst II role at Forvis Mazars, LLP in New York provides...  ...enterprise level remote IT support across multiple...  ...higher complexity incidents and escalations with independence and...  ...improve resolution speed and service quality while maintaining clear... 
    Senior
    Remote work

    Forvis Mazars, LLP

    New York, NY
    1 day ago
  • Radiology Partners is seeking an experienced IT support professional to assist radiology teams and clinicians...  ...in ServiceNow, documentation, on-call escalation, and collaboration with IT peers to improve reliability and service quality, with flexible remote scheduling and... 
    Senior
    Remote job
    Flexible hours

    Radiology Partners, Inc.

    New York, NY
    10 hours ago
  • $70k - $92k

     ...United States Overview The Senior Support Analyst will assist in monitoring,...  ...for any production events, escalating issues as needed while communicating...  ...skills, previous Help Desk experience a plus. Ability...  ...level and length of service with Cotiviti. For information... 
    Senior
    Permanent employment
    Work at office
    Immediate start

    Cotiviti

    New York, NY
    1 day ago
  • $23.8 - $44 per hour

     ...Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall...  ...is seeking a Sr. Technical Support Specialist who thrives at the...  ...customer expectations with clarity. Escalation Management: Serve as the...  ...Customer Support delivery or IT Project Management. Communication... 
    Senior
    Hourly pay
    Temporary work
    Work at office

    Talkdesk

    New York, NY
    2 days ago
  • $70k - $90k

     ...providing employee support and advancement, while...  ...systems. The Senior IT Technical Support Analyst is responsible for installing...  ...customer service. Essential Duties and...  ...support for the Service Desk including after-hours...  ...steps, resolutions, escalations, and knowledge base... 
    Senior
    Contract work
    Local area
    Remote work

    Troutman Pepper Locke LLP

    New York, NY
    2 days ago
  • $750 - $850 per day

     ...Senior Support Analyst - Contract Job Code: 15220 Country: US City: New York Skill Category: IT Technology Description: Senior Support Analyst -...  ...overview Nomura is a financial services group with an integrated...  ...Culture" (Challenge, Escalate and Respect). * base pay... 
    Senior
    Contract work
    For contractors
    Work at office
    Worldwide
    Relocation package
    Weekend work

    Nomura

    New York, NY
    3 days ago
  • $90 - $130 per hour

     ...Senior PeopleSoft Integration & Support AnalystNext Generation, Inc., an Equal Opportunity Employer, is seeking an experienced Senior PeopleSoft Integration & Support Analyst to support, maintain, and enhance a production PeopleSoft environment while leading the integration... 
    Senior
    Hourly pay
    Full time

    Next Generation

    New York, NY
    2 days ago
  •  ...Senior Production Trade Support Analyst (Institutional Equities Trading / Sell-Side OMS) Location: New York, NY...  ...support to institutional equities trading desks while helping support the...  ...requires more than knowing the technology. It requires strong trading domain... 
    Senior
    Contract work

    Brooksource

    New York, NY
    28 days ago
  • DecisionPoint seeks a Service Desk Lead to manage daily service-desk operations...  ...active Secret clearance and supports 24/7/365 operational...  ...queues, staffing schedules, escalations, VIP support, and service quality...  ...: Six years of enterprise IT support experience and ServiceNow... 
    Senior
    Remote job

    Decision Point

    New York, NY
    1 day ago
  • PNC is seeking a Loan Support Analyst Sr to join the Real Estate Loan organization in a national, largely remote capacity. You will review...  ...commercial loan documents, ensure execution accuracy, and support servicing tasks including advances, payments, and repricing. This role... 
    Senior
    Remote job

    PNC Financial Services

    New York, NY
    1 day ago
  • Radiology Partners, Inc. is a leading U.S. radiology practice seeking a seasoned Healthcare IT support professional. You will provide advanced end-user assistance via chat, troubleshoot hardware, software, and network issues, and support clinical IT systems used by radiologists... 
    Senior
    Remote job
    Flexible hours

    Radiology Partners, Inc.

    New York, NY
    2 days ago
  • NYU Langone Health in New York, NY is seeking a Patient Care Technician/Senior Nursing Attendant for the NICU night shift (37.5 hours). You will assist in patient and family care, support unit safety and supplies, and help with data collection for quality improvement. Requires... 
    Senior
    Night shift

    NYU Langone

    New York, NY
    4 days ago
  • LeadVenture is seeking a Technical Support Specialist to assist customers using our Dealer Spike Web Platform. You will troubleshoot issues across email, phone, and chat, work tickets, and document solutions for future reference. The role requires a solid foundation in... 
    Senior

    Leadventure

    New York, NY
    1 day ago
  • Intrinsicamerica is seeking a Level 2 Engineer for our Service Desk to provide escalated remote support to customers. You’ll troubleshoot macOS, Windows, M365, and Google Workspace, acting as a crucial escalation point and keeping ticket documentation up to date. You will... 
    Remote work

    Intrinsicamerica

    New York, NY
    4 days ago
  • Comtech Global, Inc is seeking a Technical Support Engineer in Pennsylvania to handle escalated issues beyond frontline support capabilities. The ideal candidate has over 2 years of experience in technical support, is comfortable diagnosing application issues using SQL... 
    Senior

    Comtech Global, Inc

    New York, NY
    1 day ago
  •  ...Responsibilities Build and own core product features that support thousands of parallel AI agents solving logistics problems. Translate customer business needs into reliable, scalable software and act as a connection between engineering and customers. Design... 
    Senior
    Full time
    Temporary work
    Work at office
    Remote work
    Home office

    Pallet

    New York, NY
    5 days ago
  • When intelligence analysts hit a technical problem, the mission can't wait. QBE is looking for a Senior Help Desk Specialist to give top-level technical support to Scalable GEOINT users from the Fort Gordon, GA, help desk. You'll solve hardware and software problems in... 
    Senior
    Work at office
    Local area
    Remote work
    Worldwide

    Qbe Llc

    New York, NY
    1 day ago
  •  ...that improve energy efficiency, reduce environmental impact, and support the infrastructure our communities depend on every day. Every...  ...and the world, more sustainable. The Technical Support & Field Service Specialist is responsible for successfully resolving issues identified... 
    Senior
    Work at office
    Local area

    Armstrong Fluid Technology

    New York, NY
    2 days ago
  • $39.42 per hour

     ...include our award-winning managed services. Our highly certified...  ...WHAT YOU’LL DO The Senior Event Support Engineer is responsible for...  ...AV Engineering, Workplace, IT, and Event teams to deliver...  ...flow; serve as the primary escalation point for complex issues.... 
    Senior
    Hourly pay
    For contractors
    Work at office
    Local area

    AVI-SPL

    New York, NY
    a month ago
  • $68k - $90k

     ...innovating across clinical value, technology, service, and economics, while elevating the role...  .... POSITION SUMMARY Provide advanced IT support to end users through chat,...  ..., peripherals, and clinical IT systems, escalating high-priority incidents as needed. Support... 
    Senior
    Work experience placement
    Remote work
    Flexible hours
    Day shift

    Radiology Partners

    New York, NY
    2 days ago
  •  ...Senior IT Support Engineer (Level 2/3) – Legal Location: New York City | Hybrid Opportunity Overview A leading NYC law firm is...  ...Collaborate with senior engineers and infrastructure teams to resolve escalated technical issues. Maintain technical documentation,... 
    Senior
    Full time
    Remote work

    The Phoenix Group

    New York, NY
    20 hours ago
  •  ...local expertise enable better understanding of media audiences and their relationships with brands. Job Details #VL #remote Remote support for IT technical demands and implementation of IT projects. Key Responsibilities Perform triage, resolve tickets (incidents, requests,... 
    Senior
    Part time
    Local area
    Remote work
    Flexible hours

    Fifty5Blue

    New York, NY
    10 hours ago
  •  ...or non-local applicants. ----- MMD Services is partnering directly with one of the...  ...in global financial markets to add a Senior AV & IT Support Technician to a small, highly visible...  ...Provide senior-level support and escalation coverage for AV, conferencing, collaboration... 
    Senior
    Work experience placement
    Work at office
    Local area
    Shift work

    MMD Services

    New York, NY
    29 days ago
  • $21.71 - $32.57 per hour

    Job Summary The Senior Technical Services Specialist provides technical and administrative support to the Ophthalmic Repair Department and the Department of Technology Services. This includes the installation, maintenance, operation, repair, and transportation of related... 
    Senior
    Hourly pay
    Full time
    Work at office
    Remote work
    Weekend work
    Afternoon shift

    Drexel

    New York, NY
    1 day ago
  • Infotree Global Solutions is seeking an experienced Senior Technical Support Engineer to join its international cybersecurity team. You will...  ...networking background, excellent communication, and experience handling escalated cases. #J-18808-Ljbffr Infotree Global Solutions
    Senior
    Remote job

    Infotree Global Solutions

    New York, NY
    1 day ago
  • $79.3k

     ...JOB SUMMARY This job serves as a senior client analytics and decision support consultant, working closely with customers...  ...experience as a Decision Support Analyst or equivalent training and...  ...out-of-the office selling products/services (sales employees) Never Physical... 
    Senior
    For contractors
    Work at office
    Local area

    Highmark Health Company

    New York, NY
    1 day ago
  • $24.34 - $38.94 per hour

     ...matter. Your Impact The Technical Support Representative provides first...  ...out of Canada Reports to: Senior Manager, Technical Support...  ...issues and follow Axon Fusus escalation policy Document all work completed...  ...Criminal Justice Information Services (CJIS) background check and... 
    Senior
    Hourly pay
    Work experience placement
    Remote work

    Axon

    New York, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Service Desk Analyst: IT Support & Escalations. Be the first to apply!