Sr. Account Manager

Job Description

Job Description

WHERE YOUR CAREER TAKES FLIGHT

Ready to take the next step in your career? Join a team where people are valued, growth is encouraged, and your contributions make a difference. Together, we’re committed to quality, excellence, and making an impact. Your next opportunity starts here.

POSITION OVERVIEW

The Senior Account Manager is responsible for driving strategic sales growth, managing high-value customer relationships, and expanding market presence across assigned regions. This role oversees key accounts in the aerospace sector spanning OEMs, Tier-1 suppliers, MRO organizations, airlines, and defense customers while collaborating with internal teams to deliver tailored solutions that meet complex technical and commercial needs. The ideal candidate combines strong aerospace industry knowledge with advanced sales leadership capabilities.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

Account Management & Business Growth

• Own and develop strategic account plans for major aerospace customers across the assigned regions.
• Identify new business opportunities, expansion areas, and revenue growth pathways within existing and prospective accounts.
• Lead negotiations for long-term agreements, pricing, and contract renewals.
• Forecast regional sales performance and deliver against quarterly and annual revenue targets.

Customer Engagement

• Serve as the primary point of contact for senior customer stakeholders, including procurement, engineering, supply chain, and program management teams.
• Conduct regular customer meetings, technical reviews, and business development visits with major accounts.
• Translate customer requirements into detailed internal scopes for engineering, product development, operations, and support teams.

Sales & Market Strategy

• Analyze market trends, competitive landscapes, and regulatory influences affecting the aerospace industry in the designated regions.
• Develop and execute sales strategies that align with corporate objectives and regional market dynamics.
• Support marketing and product management teams with regional insights for product positioning and roadmap development.

Cross-Functional Collaboration

• Partner with engineering, operations, quality, and customer support teams to ensure timely delivery, issue resolution, and overall customer satisfaction.
• Lead internal bid teams on major proposals, ensuring accurate pricing, technical compliance, and compelling value propositions.

Contract Management

• Drive the preparation of commercial proposals, RFP responses, and multi-year agreements.
• Monitor contract performance, pricing updates, and margin optimization.
• Ensure adherence to export controls, compliance standards, and regional regulatory requirements.

MINIMUM QUALIFICATIONS

• 7–10+ years of sales or account management experience in the aerospace or defense industry.
• Proven success managing complex, high-value accounts.
• Ability to travel (20–40%) throughout the assigned region.

Preferred

• Experience working with Operators/End Users, MROs, and foreign government agencies.
• Familiarity with long-cycle sales processes and program-based revenue models.
• Experience with CRM platforms (Salesforce – AvSight) and large-account planning frameworks.

SKILLS

• Strong technical understanding of aerospace products, systems, or manufacturing processes.
• Excellent negotiation, communication, and executive-level relationship-building skills.
• Strategic thinking & defense acumen
• Customer-centric mindset
• Strong analytical and problem-solving skills
• Cross-cultural communication and diplomacy
• Technical fluency and ability to bridge engineering with business
• Resilience, adaptability, and self-driven mindset

PHYSICAL DEMANDS

The physical demands described here are representative of those that are needed by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this position, the employee is regularly expected to sit, talk, and hear. The employee frequently uses hands and fingers to operate a computer keyboard and other office equipment. The employee will occasionally stand, walk, or lift and/or move up to 10 pounds. Specific vision abilities involved in this position include close vision and the ability to adjust focus. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions, unless such accommodations would impose an undue hardship on the Employer.

WORKING CONDITIONS AND ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position operates primarily in a professional office environment and routinely uses standard office equipment such as computers, phones, and copiers. Occasional travel may be required for meetings, trainings, or company events.