Security Officer Customer Care Patrol

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Care Patrol in LOS ANGELES , CA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support a welcoming atmosphere through strong customer service and communication. In this role, you will contribute to a caring, agile team that values reliability, innovation, teamwork, and integrity while helping create a positive experience for shoppers, guests, and staff.

Position Type: Full Time

Pay Rate: $19.57 / Hour

Job Schedule:

DayTimeMon12:00 AM - 08:00 AMTue12:00 AM - 08:00 AMFri12:00 AM - 08:00 AMSat12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM

What You'll Do:

• Provide customer service to visitors, tenants, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a retail location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting details and communicating with management and/or public emergency services as needed.
• Conduct regular and random patrols throughout storefronts, common areas, entrances, parking areas, and the exterior perimeter to help to deter unwanted activity and report unusual conditions.
• Monitor access points, observe customer and employee activity, and support loss prevention and property protection efforts in accordance with post instructions and location procedures.
• Assist with crowd management, closing procedures, and/or after-hours checks, helping to address policy violations, hazards, and maintenance-related concerns encountered during patrols.

Minimum Requirements:

• Loss prevention experience is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1611286