Service Advisor

Exciting Career Opportunity!

We are looking for Service Advisors to join our Jenkins Venice Chevrolet team! Do you have great customer service skills? Let’s talk! We are seeking motivated, and results driven individuals to join our team! If you are motivated and dedicated to achieving success, we would like to meet you! This is a great opportunity to join a growing company and sell a world-class brand. We offer training, and all the tools you need to be successful! Let us help you achieve your personal and professional goals this year! Make a career change with a company that is invested in your success!

Why us:

The Jenkins Automotive Group is first and foremost a customer service business. We sell and repair cars, but more than that we want our customers to know that we're their trusted source for all things automotive. Jenkins Auto Group is not only passionate about serving our customers, but our employees as well. Our organization is constantly working to provide our employees with the right tools to help them grow and advance. We are all on the same team at our company, and we want our employees to grow with us.

We are committed to providing competitive compensation and an array of benefits. At Jenkins Auto Group, we believe every employee has what it takes to flourish and succeed. We want you to Drive Your Career Forward with us.

Responsibilities:

The Service Advisor's core responsibility is to listen and thoroughly understand customer concerns. The ideal Service Advisor has GM or domestic experience and has a proven track record of impeccable CSI, sales experience along with top tier customer service skills. They will also have an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience.

• Meets/greets customers in person or on phone
• Maintains contact with customer thought the service visit
• Arranges prompt and accurate diagnosis of reported problem
• Makes best-value repair recommendations based upon nature of the problem
• Manages delivery of required repair action by successfully setting and managing customer expectations
• Maintains documentation, including PO, invoices, work orders, reports, etc.
• Enforces organizational safety standards
• Ensures appropriate parts inventory is maintained
• Promotes a 'white glove' environment to showcase the repair facility
• Takes 'ownership' and accepts accountability for delivering outstanding service levels
• Adhere to all company policies, procedures and safety standards

Benefits:

• Medical- 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company-paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• FMLA / Maternity / Paternity leave.
• Weekly / Monthly bonus.