Office Services

Job Description

Role Overview

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The Office Services Clerk will oversee fundamental administrative and clerical functions vital to smooth office operations. Responsibilities include managing incoming mail and deliveries, supporting reception and visitor services, maintaining office supplies and equipment, and assisting with conference coordination and special projects. This position ensures confidentiality, organization, and high-quality service within a busy legal office setting.

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Key Responsibilities

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• Receive, sort, and distribute incoming mail, packages, and courier deliveries to appropriate departments, ensuring accurate and timely handling
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• Maintain and replenish office supplies, stationery, and office equipment to support overall operations
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• Greet and assist visitors and clients professionally, ensuring a positive first impression and effective front desk support
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• Support photocopying, scanning, and document assembly tasks, maintaining confidentiality and accuracy
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• Coordinate conference room setups and support logistics for meetings and small corporate events
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• Operate, troubleshoot, and maintain office equipment such as copiers, fax machines, scanners, and printers
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• Assist with filing, data entry, and document management, adhering to confidentiality standards
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• Collaborate with various teams to optimize office workflows and processes
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• Support special projects and ad hoc operational tasks to ensure office efficiency and client service excellence
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Core Qualifications & Requirements

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• High school diploma or equivalent; Associate’s or Bachelor’s degree in Office Administration, Business, or related field preferred
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• 1-2 years of administrative, clerical, or mailroom experience, ideally within legal, professional services, or corporate environments
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• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
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• Strong organizational skills with exceptional attention to detail and time management
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• Ability to multitask effectively and maintain performance under pressure
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• Excellent verbal and written communication skills
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• Knowledge of general office procedures, document management, and office equipment (copiers, scanners, fax machines)
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• Discretion in handling sensitive and confidential information
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• Flexibility to adapt to changing priorities and support occasional event setups
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Nice-to-Have Qualifications

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• Prior experience within legal or professional services organizations
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• Familiarity with legal document workflows and office automation tools
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• Customer service experience in professional environments
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• Knowledge of legal document management systems and support procedures
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Core Technical Skills

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• Office management and document management systems
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• Legal support tools and office automation software
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• Microsoft Office (Outlook, Word, Excel, PowerPoint)
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• Office equipment operation (copiers, scanners, faxes)
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• Data entry, filing, and confidential document routing
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The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.