Senior Support Engineer

Company:
Qualcomm Technologies, Inc.

Job Area:
Engineering Services Group, Engineering Services Group > Support Engineering

General Summary:

As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space.

Minimum Qualifications:
• Bachelor's degree and 2+ years of Support Engineering or related work experience.
OR
Associate's degree and 3+ years of Support Engineering or related work experience.
OR
High School Diploma or equivalent and 4+ years of Support Engineering or related work experience.

*Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.

Preferred Qualifications:
• Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field.
• Certification in Electronics or related area.
• Military experience or training in electronics field (Rank E5+ 2 years).
• 4+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging.
• 4+ years of experience in a lab environment.
• 2+ years in a leadership role with or without direct reports.
• 2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).

Principal Duties and Responsibilities:
• Provides organizational or development support from initial concept through completion phases of projects. Executes modifications and revisions of electronic parts, software, system, components or circuitry.
• Provides support for engineers and recommendations on design approaches, layout, and parameters for mid-sized projects.
• Installs, upgrades, configures, and helps operate company products and/or components based on specifications, tolerances, and reliability. Monitors product performance, analyzes moderately complex failures or malfunctions, and suggests corrective action.
• Gathers, integrates, and interprets data and information from multiple sources and stakeholders to understand moderately complex specifications and helps develop solutions.
• Collaborates with individuals inside and outside of own function to integrate projects and/or ensure changes work with other components of a specific project.

Level of Responsibility:
• Works independently with minimal supervision.
• Decision-making may affect work beyond immediate work group.
• Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions).

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail View email address on click.appcast.io or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits :
$40.77 - $61.15

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.