Technical Support Engineer
Galactic Minds INC
Windows Admin UEX (Azure Virtual Desktops, Remote Desktop Services, FSLogix, Universal Printing and Windows 365) – Technical Support Engineer
Make sure to apply with all the requested information, as laid out in the job overview below.
Shift: Night Shift Only
Designation: Technical Support Engineer
Role: Technical Support Engineer
Location: Bellevue, WA – Only in-person interview
JOB DESCRIPTION
Windows User Experience
Roles & Responsibilities
- Having 4 years of Windows & Networking Engineer experience in supporting production environment including customer-facing or customer support roles.
- Having Azure domain experience is a big asset.
User Experience (UEX)
- RDS (Remote Desktop Services)
- UI Shell
- WMI
- Script
- PowerShell
- Printing
- Apps
- App-V
- UE-V
Storage & High Availability (HA)
Active Directory Fundamentals
- Strong communication skills
- Excellent spoken and written English communication skills
- Demonstrable troubleshooting skills
- Cross-team collaboration
Mandatory Skills
- Remote Desktop Services
- Terminal Services
- Desktop Support
- RDP
- Windows Administration
- Windows Server
- AD
- DHCP
- DNS
- UEX
Desirable Skills
- Remote Desktop Services
- Terminal Services
- Desktop Support
- RDP
- Windows Administration
- Windows Server
- AD
- DHCP
- DNS
- UEX
Years of Experience
- 7 to 10 Years
Technical Skills
Networking (NET)
- TCP/IP communications xhyhwjd
- DNS
- Access to file shares (SMB)
- Access to file shares (DFS namespace)
- Dynamic Host Configuration Protocol (DHCP)
- Wireless networking and 802.1X authentication
- Remote access (Direct Access)
- Site-to-site VPN connectivity issues
- Remote access (VPN, RRAS and CMAK)
Performance (PERF)
- Bug checks, Stop errors, and unexpected restarts
- Error while starting the computer, or you cannot start Windows
- High CPU utilization, Memory leak or resource depletion
- Application error, hang, or crash
Vacancy posted 1 day ago
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