Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 after a 26-year career in law enforcement, bringing with me a deep commitment to service, integrity, and community protection. I hold a bachelor’s degree from Midwestern State University and a master’s degree from Sam Houston State University, and I’m a husband and father of two sons.

Outside the office, I love fishing and staying active in the community through several organizations. I’m a member of the Sugar Land Exchange Club, Vice President of Fort Bend Crime Stoppers, an officer with the Sugar Land Masonic Lodge 1141, and a board member of Behind the Badge Charities.

Our team now includes six talented members, and together we’ve grown into one of the top 10% producing agencies in the area. Our office is family-oriented, connected, and known for building strong relationships with one another and with our customers. We offer PTO, a health insurance stipend, access to a professional money manager, and a 401k to support long-term financial wellbeing. We’re fast-paced, growing quickly, and looking for someone who thrives in a supportive environment—someone who is dependable, personable, and excited to be part of a high-achieving team.

If you’re looking to join an agency that values service, teamwork, and growth, this could be the perfect place to build your career.

ROLE DESCRIPTION:
Thad Olive - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.