Field Application Engineer (FAE) - Mechanical & Electronic Background Required_San jose
Q-Edge Corporation, Foxconn
Job Description
Job Description
About FoxconnAbout Foxconn As the world’s largest electronics manufacturer and a global leader in technology solutions, Foxconn is driving innovation across a wide range of industries, from consumer electronics to electric vehicles and industrial automation. We are currently seeking a highly skilled Field Application Engineer (FAE) with a strong background in mechanical and electronic engineering to join our North America team.
Key Responsibilities:
- Serve as the primary technical interface between Foxconn and our customers, providing application support and technical solutions.
- Collaborate with sales, engineering, and product teams to identify and resolve customer technical issues.
- Deliver product presentations, technical training, and on-site troubleshooting.
- Support customers with mechanical/electronic system design, testing, and integration.
- Assist in new product introduction (NPI), including design validation and customer qualification.
- Gather and relay customer feedback to internal R&D for continuous product improvement.
- Manage pre- and post-sales support activities and maintain excellent client relationships.
- Bachelor’s degree or higher in Mechanical Engineering, Electrical Engineering, Mechatronics, or related discipline.
- Minimum 2 years of working experience in mechanical or electronic system applications (product development, integration, or support).
- Solid understanding of mechanical components, electronic circuits, and system-level integration.
- Strong communication and customer service skills.
- Problem-solving mindset with the ability to manage multiple projects.
- Willingness to travel domestically and internationally as needed (up to 30%).
- Experience working with manufacturing clients or OEM/ODM environments.
- Familiarity with CAD tools (e.g., SolidWorks) and circuit analysis software.
- Ability to read schematics and engineering drawings.
- Bilingual in English and Mandarin is a strong plus.
- Competitive base salary and annual performance bonus.
- Comprehensive benefits package (health, dental, vision, 401(k)).
- Paid vacation, holidays, and personal time.
- International exposure and career development opportunities.
- A collaborative, fast-paced, and innovation-driven environment.
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