Solutions Consultant

Solutions Consultant

At CentralSquare, we don't just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.

Your Growth Matters. We believe heroes deserve opportunities to rise. That's why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you're motivated, there's no limit to how far you can go.

Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you're in the office or remote.

Join us and help build the tools that power real-life heroes. Together, we make a difference.

The Solutions Consultant collaborates with Account Executives and Sales Management to support the sales process by evaluating and addressing client needs related to CentralSquare software. This role involves delivering product presentations, conducting demonstrations, and formulating tailored business solutions.

Job Duties:

• Maintain a remote home office, including internet speed capable of supporting daily work and remote demonstrations.
• Manage provided demonstration systems and hardware with current software versions and appropriate demo data.
• Deliver compelling product presentations and demonstrations using scenario-based scripts and advanced techniques.
• Understand client business needs and processes to tailor solutions using CentralSquare products.
• Collaborate with sales teams to support the sale of assigned products and services to key accounts.
• Demonstrate end-user and administrative knowledge of products including 911, CAD, Mobile, RMS, JMS, and add-ons.
• Contribute product content for proposals and respond to RFPs using CentralSquare tools and resources.
• Assist in developing sales strategies, plans, and product presentations.
• Evaluate client systems and processes to craft effective presentation content.
• Identify and resolve issues within the product sales process, including presentation content and delivery.
• Maintain current product knowledge and a network of industry contacts.
• Participate in conferences and trade shows to promote CentralSquare solutions.
• Seek mentorship and feedback to continuously improve presentation skills, product knowledge, and sales techniques.

Requirements:

• Bachelor's degree or equivalent combination of education, training, and experience.
• 3-5 years of pre-sales engineering experience in the Public Sector or Public Safety industry preferred.
• 3 years' direct experience with CentralSquare Public Safety products as a user or administrator highly recommended.
• Strong verbal and written communication skills are suitable for executive-level audiences.
• Proficiency in delivering presentations and demonstrations to large groups.
• Analytical skills to assess client needs and requirements.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Experience using advanced audio-visual tools for product demonstrations.
• Travel 75-80% of the time.
• Ability to lift 50 pounds.
• Access to a major credit card to support travel requirements.

CentralSquare Technologies: Where Mission Meets Innovation

CentralSquare Technologies is proud to be an Equal Opportunity Employer. We are committed to fostering a workplace that is inclusive, respectful, and free from discrimination—where all individuals are valued, supported, and provided equal opportunity to succeed.

We place a strong emphasis on supporting military veterans and their spouses and recognize the leadership, discipline, resilience, and mission-oriented mindset they bring to the workforce. The skills developed through military service—such as accountability, teamwork, adaptability, and the ability to perform under pressure—are highly valued at CentralSquare and directly contribute to our success.

In addition to our commitment to veterans, CentralSquare Technologies welcomes and encourages applicants from all backgrounds. We are committed to equal employment opportunity for all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Our employees reflect a wide range of experiences, perspectives, and identities, and this diversity strengthens our ability to innovate and serve the public sector, whether through our public safety or public administration businesses. Through our technology, we support public servants and the communities they serve, and we believe our workforce should reflect those communities as well.

If you are seeking an opportunity to contribute to meaningful work that impacts communities nationwide—whether continuing a legacy of service or beginning a new chapter—CentralSquare Technologies invites you to apply.

Your next mission starts here.