Facility Credentialing Specialist

*This is a remote position which requires residence in Arizona, Texas, Tennessee, New Hampshire, Florida or North Carolina.

Company Overview

The Facility Credentialing Specialist is responsible for managing initial and reappointment applications for healthcare facilities, ensuring accurate and timely submission of all required documentation. Monitors application status and follows up on outstanding items. Maintains strong working relationships with MSO (Management Services Organization) and CVO (Credentialing Verification Organization) partners to facilitate efficient credentialing processes, resolve issues, and maintain good communication about the credentialing process.

Key Responsibilities

• Manage the credentialing and recredentialing process for providers.
• Collect, verify, and maintain required credentialing documentation.
• Prepare and submit initial and reappointment credentialing applications for providers.
• Monitor expiration dates and ensure timely renewals of licenses, certifications, and contracts.
• Maintain accurate credentialing records in credentialing databases.
• Serve as the primary point of contact for credentialing-related inquiries from providers, facilities, CVO/MSO offices.
• Track application status and follow up with outstanding documents for applications.

Qualifications

Education

• Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred but not required.

Experience

• 3-5 years of facility credentialing
• Experience working with healthcare facilities, CVO/MSO offices.

Knowledge, Skills, and Abilities.

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple deadlines and prioritize tasks effectively.
• Proficiency with credentialing software, databases, Microsoft Office Suite and Adobe.
• Strong problem-solving and analytical skills.
• Ability to handle confidential information with discretion.
• Team player

At NPH, we believe in accountability, collaboration, and continuous improvement. We value team members who take ownership, communicate openly, and are always looking for better ways to serve our clients and each other.

Core Values
Driver for Results - Our goal is not only to meet expectations but to consistently exceed them. We anticipate and take action to exceed customer needs, and we define and evaluate quality standards.

Continuous Improvement- We seek opportunities to improve our services, streamline our work processes and make our customers more satisfied. We generate ideas that go beyond the status quo and recognize the need for new or modified approaches. We act as a catalyst for change.

Teamwork - We have a commitment to common goals based on open and honest communication while showing concern, support and respect for each other. We embrace everyone's unique talents and honor diverse life and work styles. We operate in a spirit of cooperation and value human dignity. To be successful, NPH must be a rewarding place to work. We provide opportunity and encouragement to help our people reach their potential.

Customer Service - At NPH colleagues, patients, shareholders and providers are all important customers. We recognize that our customers are the reason for our success, and we are committed to listening to and responding positively to their needs and concerns.

Integrity - We strive to do what is right and do what we say we will do. We earn the trust of others through consistency of actions and transparency with stated values and commitments. We take responsibility for our actions and have a strong personal sense of what is right and wrong.

Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and will vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that NPH provides to compensate and recognize our staff for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package.

*This is a remote position which requires residence in Arizona, Texas, Tennessee, New Hampshire, Florida or North Carolina.