Regional Manager

Regional Facilities Manager

CSI International Inc, founded in 1989, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insurance. Throughout CSI International Inc.'s constant growth and evolution, our primary goal – exceeding our clients' expectations – has remained unchanged. Because of this, we enjoy an incomparable reputation for cost-effective solutions with responsive services with uncompromising quality.

The Regional Manager will be responsible for overseeing multiple janitorial and facility service accounts within an assigned geographic area. This role ensures high-quality service delivery, manages staff performance, maintains client relationships, and ensures compliance with company standards and safety regulations. The Regional Manager works closely with supervisors, cleaning staff, and clients to ensure facilities are maintained to the highest standards.

Operations Management

• Oversee daily operations for multiple janitorial service locations within the assigned area.
• Ensure all cleaning services meet company quality standards and client expectations.
• Conduct routine site inspections and quality assurance audits.
• Coordinate schedules, staffing levels, and coverage for all assigned accounts.

Staff Management

• Hire, train, and supervise janitorial supervisors and cleaning staff.
• Monitor employee performance and provide coaching or corrective action when needed.
• Ensure staff follow safety procedures and company policies.
• Manage employee scheduling, attendance, and timekeeping.

Client Relations

• Maintain strong relationships with facility managers and client representatives.
• Address client concerns, complaints, and service requests promptly.
• Conduct regular client meetings and service reviews to ensure satisfaction.

Budget & Cost Control

• Manage labor hours, supply costs, and operational budgets.
• Monitor expenses and ensure accounts remain profitable.
• Approve supply orders and manage inventory for cleaning equipment and materials.

Compliance & Safety

• Ensure compliance with OSHA regulations and company safety policies.
• Conduct safety training and enforce proper use of equipment and chemicals.
• Maintain documentation and service reports for each facility.

Regional Facilities Manager Qualifications & Requirements

• 3–5+ years managing multi-site janitorial, facilities, or building services operations.
• Bilingual (English/Spanish) preferred.
• Valid driver's license and reliable transportation to travel across assigned sites.
• Proven track record overseeing scheduling, staffing, and quality control across multiple client locations.
• Experience hiring, training, and supervising supervisors and frontline cleaning teams.
• Experience maintaining facility manager relationships, leading service reviews, and resolving issues promptly.
• Ability to translate client scopes of work (SOWs) into actionable plans and hold teams accountable.
• Skilled in coaching, performance management, and corrective actions while maintaining morale.
• Clear communicator across levels: frontline staff, supervisors, and client stakeholders.
• Flexible schedule (evenings, nights, weekends, and on-call as needed).

• Authorized to work in the U.S. – We Use E-Verify

CSI International, Inc. is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of CSI International, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. CSI International, Inc. also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team.